Fundus camera, intelligent monitoring pad, health care service robot, traditional Chinese medicine physical fitness monitor, intelligent whole body rehabilitation assessment training system...... These visible intelligent equipment, services and invisible intelligent management systems have successively entered elderly care institutions, communities, and families, boosting the wisdom to empower the health care industry. Imagine that in the future, there will be more and more smart health care products around us that "understand you better than you".
Small calls dodge big risks
Shanghai is one of the cities with the highest degree of population aging in mainland China, and has entered the "super aging society" under international standards. As one of the first batch of smart nursing homes in Shanghai and a demonstration unit for the unveiling of urban digital transformation, the Shanghai Fourth Social Welfare Institute, located in Songjiang District, has continuously improved its intelligent means, intertwined and integrated traditional elderly care services with modern intelligent innovation, and formed a service model of "digital intelligence 4F".
"4F" is to focus on the core needs of four types of audience groups (service recipients, target families, hospital employees, and other related parties), realize the digital and intelligent management of welfare homes from four levels, form four types of application scenarios of smart elderly care services, provide four positive emotional values and individual feelings, and gradually form a new pattern of comprehensive and inclusive smart health care services, precise services, and diversified supply.
Among them, smart health care has realized security protection (Bluetooth beacons, AI cameras, Anxin smart care belts, security robots, electronic patrols, 5G calls), care services (Anshu boards, ordering systems, food delivery robots), health services (smart mattresses, intelligent care RVs, bedside screens, Internet hospitals), and emotional care (cloud visits, chess-playing robots), etc.
The night shift caregiver receives the call message of the elderly on the mobile terminal
Shen Cuicui, director of the Shanghai Fourth Social Welfare Institute, said for example that the traditional call system can achieve one-button calls and remote intercom, but the ring will affect the rest of other elderly people. In this regard, the welfare institute has designed and developed an intelligent 5G call forwarding system, when the elderly press the button to call, the nursing staff's personal device will vibrate and emit a beep prompt sound.
Promoting the high-quality development of health care services in the new era is inseparable from demand-oriented innovation. Banyuetan reporters visited and found that under the pattern of "9073" (that is, 90% of the elderly care at home, 7% through the community to receive pension services, 3% through the pension institutions to receive pension services), many smart health care products are becoming a "member" of the family.
"At present,Xiaodu's products have entered 46 million families,Among them, the elderly and children are important user groups of Xiaodu。 Wen Quan, the person in charge of Xiaodu health care business, said that the main reason for getting the love of "one old and one young" is voice interaction, which breaks the threshold that most smart terminals need keyboard typing to apply.
In 2021, Xiaodu launched a "first aid assistant" function,The average daily connection volume is more than 600,Arrange for the police or ambulance nearly 40 times。 Some netizens said that although they didn't want to use it, it could really save lives at critical moments. This is not only for the elderly who live alone, but also for children whose parents are temporarily away from home alone, or young people who are studying and working in other places.
For example, in the bathroom suddenly low blood sugar dizziness, accidentally fell down and couldn't move for a moment, when you can't touch the mobile phone, just call "Xiaodu Xiaodu, help me", Xiaodu will dial the first emergency contact phone number, and send a distress text message to all emergency contacts at the same time, if there is no answer, it will also be connected to the cooperative remote rescue center as a back-up guarantee.
Smart health care continues to "expand the circle"
In recent years, there has been an rise in escorts. Zhu Haiyan in Guangzhou has been to more than 2,000 hospitals, Hou Sufen in Shanghai has been to more than 4,600 hospitals, and Gao Hongwei in Zhengzhou has been to more than 1,100 hospitals...... In Ping An, such professional escorts have covered more than 300 cities across the country, providing full-process medical accompaniment. In addition to escort services, Ping An's "family doctors" can meet the needs of people of different ages for consultation anytime and anywhere, and can establish exclusive health records and provide whole-process health management services.
Embedding medical services into the home-based elderly care scene has become a new highlight of smart elderly care. The smart speaker launched by Ping An of China, through its self-developed intelligent system, links the real life butler and medical butler who are online 24 hours a day, 7 × in the background.
"In terms of actual use, these services are very popular." Yao Yao, head of Ping An Life's home care business department, said that no matter from their parents or friends, they do not think that they are elderly people, they have a good mentality, good health, and can eat and play. They have a demand for smart health care and expect it to be more refined, more accurate and more meticulous.
Accelerate the implementation of scenario applications
The recently concluded 2024 Shanghai International Pension, Assistive Devices and Rehabilitation Medical Expo attracted more than 450 exhibitors from 16 countries and regions. Qinglei Technology, which has participated in the expo for three consecutive years, has created medical-grade products and systems through new sensors, big data and artificial intelligence technologies, which have been applied in different scenarios such as more than 600 elderly care institutions, communities and elderly care service platforms across the country, empowering full-scene smart medical care.
On May 21, the 10th China International Pension Service Expo 2024 was held in Beijing. The picture shows visitors trying out an intelligent walking robot
Millimeter-wave radar - the most suitable sleep vital signs detection sensor, which can penetrate clothes and quilts with high accuracy, which brings great convenience to algorithm analysis. "We use its physical advantages for medical-grade signal extraction. The result is a 'wear-free' sleep monitoring system. Ding Yuguo, CEO of Qinglei Technology, said.
Gu Weihua from the Electronic Information Industry Department of the Shanghai Municipal Commission of Economy and Information Technology said that smart health care products and services and facilities in the community cannot become decorations and "bonsai" for project acceptance and leadership research. "Since we want to focus on smart health care, we must provide more new scenarios and create more new services, so as to change the embarrassment that the elderly often do not understand and use new products."
It is reported that Shanghai is currently carrying out a social survey on the demand for smart health care for the elderly, promoting the systematic research on the application of large model technology to product design and service provision in the field of smart health care, and striving to build an emotional companion robot.
Zhu Jianqiu, chairman of Shanghai Zhizi Information Technology Co., Ltd., said that the company is negotiating with the "Citizen Cloud" and is preparing to add a voice interaction interface to the "Sui Bid" to help the elderly complete various application services on the "Sui Bid" through voice. In addition, the company is also developing an emotional companion robot based on the "virtual social brain", which will be more capable of maintaining interpersonal relationships and rich communication skills in the future to achieve effective companionship.
The "smartness" of smart health care products is inseparable from the support of big data and algorithms. The industry calls for ensuring the security and compliance of large models to protect user privacy and data security while introducing new personalized products.
Half Moon Talk Reporter: Gong Wen / Editor: Zhang Xi
*This article is the content of the 7th issue of "Half Moon Talk" in 2024