July 22
#男子称给霸王茶姬差评后被找上门#
Rush to the hot search
On July 20, in Chengdu, Sichuan, a man posted a video complaining that he ordered a cup of Huatian oolong at Bawang Chaji (Chengdu Darubik's Cube Merchants Garden City Store), and felt that the taste was different from the previous one. What he didn't expect was that the employees of Bawang Chaji didn't contact him in advance the next day, so they came to the door to request the deletion of the bad reviews.
In this regard, the customer service staff of Bawang Chaji responded that because the customer gave a bad review, the store wanted to communicate with the customer in a friendly way to see where it needed to be improved. The manager of the store involved said that after the customer ordered, the rider, the store and the platform could not get through to the phone, and the store staff would come to visit and communicate the problem of bad reviews.
Source: Screenshot of online video
The reporter contacted the company to which Bawang Chaji belongs, and the relevant person in charge said that he is currently understanding the specific situation.
In this regard, Fu Jian, director of Henan Zejin Law Firm, told the media that the business's door-to-door methods were unreasonable. Consumers have the right to make appropriate evaluations of goods, and if an evaluation is made, it will be "knocked on the door", which greatly damages the rights and interests of consumers, violates good faith and credit, and disrupts the order of the social market economy.
Netizen comments: It's really a "bully".
on this
Some netizens commented
"It's really enough for the 'overlord'"
"I don't dare to order this milk tea"
Most netizens think that the behavior of finding the door without contact makes people "feel cold on their backs"
North Lane de Chuyan: It doesn't feel good, it's the customer's right to give a bad review, isn't it a fraud to ask for a bad review to be deleted? And if I'm a woman at home, it feels horrible to have a stranger come to the door!
Ten catties of boiling water A: It's really scary to come to the door to request the deletion of the review.
Eater S Mida: Don't mention anything else, it's scary to find the door monster.
Fierce Dragon King: It's normal to have bad reviews if you don't drink well! I still have to find the door, scared to death.
I love other people's netizens: Coming to the door is actually a threat.
Some netizens also feel that employees are forced to have a great impact on a bad review
Living too sober in a confused way can hurt yourself: employees are also forced to come to the door.
One sip of soufflé: A bad review hurts the most not the company, but the employees and customers below.
SAIL201503: If there is something to communicate with the merchant in a timely manner, feel free to give a bad review, if the small business has no list the next day, the impact is not a day or two, the impact of the bad review is several months, and the loss is more than tens of thousands of yuan.
Previous news
Just this month, Bawang Chaji also caused heated discussions because "employees were posted after leaving the company".
On July 14, in Zhoukou, Henan, a woman posted on social platforms that after she resigned from Bawang Chaji, she was posted by the store to publicize her ID number, and also said that she was suppressed by the store manager when she went to work.
As can be seen from the screenshot, the announcement reads: Chu Moumou, an employee of Fugou Yifeng Plaza, has violated the company's regulations many times, causing adverse effects, and after the company's research, he was expelled from the black, and he was not allowed to engage in any related work in Bawang Chaji for three years.
Source: Morning News, Ningbo Evening News
Editor: Jin Yiming