Editor's note:
Recently, the news of the comprehensive upgrade of luggage storage services in Shanghai's eight major business districts has made many citizens and tourists feel excited. The reporter recently visited and found that there are still lockers that need to be used for old banknotes, half of the shopping malls in the Xujiahui business district have no storage services, and the prices of lockers are uneven...... Let the storage thing still be anxious. In order to achieve "no anxiety in storage", Shanghai business circles are working hard.
For two-dimensional tourists, Metro City in Xujiahui business district is also a must-check landmark, can you save your luggage and continue to visit after buying and buying in Xujiahui? After the reporter's visit, it was found that among the 6 comprehensive shopping malls in the Xujiahui business district, 3 shopping malls have not yet set up any form of storage service, and if you want to store it, you need to cross the overpass, or cross the road to the nearby shopping mall with lockers, but because there is no obvious sign, you need to find the lockers and have to work hard, you need manual guidance at the front desk of the shopping mall, or go around twice......
Half of the shopping malls in the Xujiahui business district have not yet launched the storage service
Recently, the popularity of Xujiahui business district is not low, and with the well-known IPs of major two-dimensional yuan, it has attracted many citizens and tourists to check in and shop. On some social platforms, the check-in strategy for going to Xujiahui, especially Metro City and TPY Center, has also attracted much attention.
On social platforms, there are many check-in strategies for Metro City
Walking in Metro City on a working day, the reporter could see many young people carrying large bags and even dragging suitcases, checking in at various two-dimensional stores on different floors, and stuffing backpacks and suitcases with favorite figures and grains. "At present, the average number of visitors in shopping malls is 6-70,000 on weekends, and 4-50,000 on weekdays." The relevant person in charge of Metro City revealed.
There are a lot of people in Metro City Mall, and the atmosphere is lively
When you go to Xujiahui business district to check in, can you store your luggage first and buy and buy in Metro City easily? Seems a bit hard!
"I had three or four hours to walk around Metro City before leaving, but I didn't want to carry a big bag and carry another bag on my back! Help！ Xiao Hui, who traveled to Shanghai, never got an answer after asking the same question, and finally did not find a locker, so he could only carry his bag and visit a number of two-dimensional figure stores in Metro City.
Recently, the reporter also went to Xujiahui business district to visit a number of shopping malls, and found that Metro City, TPY Center, and Oriental Commercial Building, which are located in the core of Xujiahui business district, do not currently provide any form of luggage storage services.
In the TPY Center, many ACG enthusiasts are holding activities
"In the past, due to security concerns and the size of the mall, there was no storage in the mall, but now only the VIP lounge on the fourth floor can open luggage storage services for Golden Diamond card customers." The relevant person in charge of the Oriental Commercial Building told reporters.
Oriental Commercial Building, a veteran shopping mall in Xujiahui business district
In fact, since the closure of Pacific Department Store last year, the demolition of Shanghai 600 at the beginning of this year and the start of the renovation of Huilian Commercial Building, the only shopping malls in Xujiahui business district that attract people to check in are Ganghui Hang Lung, Metro City, TPY Center, Huijin Department Store, Oriental Commercial Building, and ITC Shopping Mall, of which 3 do not provide storage services, accounting for nearly half.
"My luggage is too heavy and I want to store it?" For this problem, the staff at the customer service desk of Metro City enthusiastically pointed out the way for the reporter, you can go to the Ganghui Hang Lung next to it or walk 500 meters to the ITC mall.
Stand on the corridor and look at the Xujiahui business district
The best way to find a locker is to ask for directions? Citizens are calling for more intuitive signage
The mall is equipped with lockers, and whether citizens and tourists can really use it in the end, "whether they can find it" is also a key issue.
The reporter visited and found that indeed, at present, the Xujiahui business district can be found on the second floor of the North District of Ganghui Henglong, the first floor of Huijin Department Store, and the negative first floor of ONE ITC shopping mall.
The locker on the first floor of Huijin Department Store is a bit difficult to find
However, the search process takes a lot of pains.
In general, there are currently no clear signs inside and outside the three malls, and there is no online way to navigate to the location of the lockers.
According to the guide, the reporter saw that the approximate location of the locker was next to the Wolford store on the second floor of the mall.
The reporter found that the locker was outside the bathroom, but there was no sign of the locker on the high-altitude sign.
In Huijin Department Store and ONE ITC Mall, you can find the lockers by asking the customer service desk of the mall.
"Actually, I also asked the customer service desk to find it again, but I was a little i, so the customer service desk that called directly didn't have to drag the suitcase to find the front desk and find the locker, and it also avoided the moment of social fear of asking for directions face-to-face." Ms. Guo, who stored in the lockers of Huijin Department Store, shared her experience with reporters, "Of course, it is best for people to find lockers by ourselves through the guidance of the floor or wall of the shopping mall." ”
Citizens and tourists want to find lockers more conveniently, and they also need more intuitive mall guidance signs.
In the newly released "Guidelines and Service Specifications for the Construction of Luggage Storage in the Commercial Sector of Shanghai (Trial)" (hereinafter referred to as the "Guidelines"), there are clear normative suggestions for the identification of luggage storage - the business district sets up conspicuous luggage storage service signs through signs, light boxes, stickers and other forms, and can be clearly identified 50 meters away; The luggage storage service logo is bilingual in Chinese and English, which is convenient for Chinese and foreign tourists.
Some shopping malls have set up ground light signs
When luggage storage service has become the "standard" of Xujiahui business district, it has become a "rigid need" for citizens to easily find luggage storage.
Metro City lockers are coming soon! The mall revealed: It will be put into operation on August 1
Since the completion of the Xujiahui business district corridor, many shopping malls, including Oriental Commercial Building, have said that the flow of people has increased significantly, and in order to cope with the increasing demand for storage, many shopping malls have said that they will promote the upgrading of shopping mall storage services.
"In fact, since May this year, we have been conducting research on the demand for storage services, and we have found that many tourists will inquire about luggage storage, so we are also studying the solution of providing storage services in shopping malls, and it is likely that it will eventually be a locker operated by a third party, and we are still inquiring." The relevant person in charge of the Oriental Commercial Building revealed.
"Our lockers are expected to be ready for use on August 1st!" Ms. Lu, the relevant person in charge of Metro City shopping mall, told reporters that she did see that many people have the need for luggage storage, so Metro City's storage service will be launched soon!
"We have customized a set of 30 lockers, which are expected to be installed by next week and ready for use in early August. Because Metro City is not large, we have been researching the site for a long time, and the site is located near the entrance of Caoxi North Road, close to the Samsung store. According to the guidelines, the reporter recently came to the possible future luggage locker installation place, and found that this is a place that is very close to the entrance of Xujiahui Metro Station No. 9 and 10 and the entrance of Metro City Shopping Mall.
The reporter visited the site and found that the lockers are likely to be installed in this direction in the future
For the storage capacity of commercial entities, the "Guide" proposes that "on the basis of passenger flow analysis and finding out the demand, take the demand as the guide, reasonably set up the access distance, network density and storage capacity of the luggage storage service points in the place, and build the luggage storage service format based on the general service desk, concierge desk, exclusive space and smart lockers in large commercial entities, and the luggage storage service format supplemented by chain stores, street shops and other commercial points in other places".
"Although the 30 lockers do not match the current flow of people, it may not be enough, but the mall has limited space, in fact, we have tried our best to find a place, so we will try to try it for a period of time to see the use of the lockers, and then make follow-up arrangements." Ms. Lu told reporters that for safety and convenience reasons, the first batch of lockers were set up on the first floor to avoid the trouble of citizens and tourists having to carry their luggage up and down. "If 30 lockers are not enough in the future, we may find another place on the second floor near the corridor."
The newly formulated "Guidelines" make it clear that as a key commercial entity in the city's eight international consumption clusters, Xujiahui business district also needs to strive to achieve full coverage of luggage storage services.
"Can the storage services of each shopping mall be connected to each other through the corridors and clear signs inside and outside the shopping mall within the Xujiahui business district?" When the reporter asked the relevant person in charge of the mall about this issue, they all said that this is also what they want to see.
The reporter asked the relevant person in charge of Xujiahui business district about the question of "whether there is a unified arrangement for upgrading luggage storage services", but has not received a reply as of press time.