Qi County solidly promotes the construction of love stations, so that outdoor workers have "home" everywhere

Henan Economic News reporter Cao Yongfei, correspondent Yang Shijie, Xu Jiaxiu

"Today's mung bean soup is so delicious, cool and relieves the heat!" At 9:30 on July 22, Wang Baoli, a sanitation worker, came to the Daoxiang Community Trade Union Love Station in Chaoge Street, Qi County to rest, "I swept Xisan Road, not far from here, and it took 5 minutes to walk. It's too hot today, so I'll hurry over to get some water to drink after sweeping the floor, and then rest my feet. ”

"I'll give you more, and when it's hot in a while, you can drink some to cool off." "The surrounding sanitation workers usually come to rest together at about 10 a.m., and the community staff will prepare hot water, mung bean soup, Huoxiang Zhengqi water and other items to cool off for them in advance." ”

You can rest when you are tired, you can eat hot when you are hungry, you can drink water when you are thirsty, and you can enjoy the cool when you are hot...... Heart-warming scenes can be seen from time to time in various love stations in Qi County. In recent years, Qi County has adhered to the employee-centered, actively responded to the demands of outdoor workers, and did a solid job in the four articles of "construction", "use", "management" and "wide" of outdoor workers' stations, and built "street homes" for outdoor workers such as sanitation workers, taxi drivers, courier brothers, and takeaways, and also made the trade union love stations "bloom everywhere" in the ancient city of Chaoge.

Multi-party cooperation, co-construction and sharing

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The Qi County Federation of Trade Unions follows the basic construction principle of "trade union leading, multi-party co-construction, highlighting application, comprehensive planning, combination of construction and management, and standardized services", and has created a "15-minute shared service circle". In the process of construction and improvement of the post station, the Qi County Federation of Trade Unions based on the trade union, organized the active participation of all walks of life, jointly built and shared the public welfare brand, and explored three types of construction in practice: relying on the service hall for the people, the community convenience service center of the key street, the convenience police station, financial institutions and other window units to build the post station, while serving the masses, providing a rest place for outdoor workers, and realizing resource sharing.

"At present, the Qi County Federation of Trade Unions has built 58 trade union stations in the main streets, communities, and convenience service centers in the county, basically forming a network of outdoor workers' rest stations covering the whole county, and realizing seamless services for outdoor workers '15 minutes on foot'." According to the person in charge of the Qi County Federation of Trade Unions, 3 of them are 24-hour intelligent post stations integrating intelligent management and self-service services. In the original convenience service function, the smart station has added 24-hour unattended service, added intelligent access control system, Internet of Things and other management equipment, and outdoor workers can enter and exit freely after scanning the code on WeChat and real-name authentication. "The current trade union love station is high-tech! With a sweep of his face, the door opened. Li Tianlan, a sanitation worker, mentioned the intelligent access control system and praised it again and again.

Take multiple measures to optimize services

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"In line with the 'six haves' construction standard of the trade union love station, we have built a love post station with high standards of 'fixed space and place, unified logo name, sound service facilities, perfect service functions, standardized management system, and definite personnel management'. There are standing medicine boxes, microwave ovens, electronic blood pressure monitors, and mobile phone charging stations in the love station to provide convenient and efficient services for outdoor workers. Yue Xiaoxia, Secretary of the Party Branch of Yulu Community in Qi County, introduced.

"We adhere to the 'six ones' service concept of 'a smiling face, a cup of hot water, a stool, a greeting, a warmth, and a memory', and send warmth and health to the majority of outdoor workers with the best service and the best attitude." Wang Zhiqiang, secretary of the party branch of the Chengdong community in Qixian County, said.

The trade union love station is a resting place, a supply station, and a rest room for outdoor workers. On the basis of focusing on solving the actual needs of outdoor workers such as drinking water, dining, rain and heat prevention, and rest, the Qi County Federation of Trade Unions has carried out various theme activities such as sending warmth around the trade union responsibilities such as rights and interests protection and difficulty assistance, so as to enrich the work content of the site, improve the service efficiency of the site, and open up the "last mile" to serve the workers.

The hierarchy is responsible for the establishment of rules and regulations

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In order to do good things well and strengthen the standardized management of love stations, the Qi County Federation of Trade Unions issued relevant regulations to implement star-level dynamic management for each station. "In accordance with the basic conditions of the post station, the allocation of goods, personnel management, service quality improvement, etc., three levels of three-star, four-star and five-star have been set up to encourage each post station to actively create and improve service levels, and implement dynamic management and regular assessment of each post station according to the level." The person in charge of the Qi County Federation of Trade Unions introduced.

In addition, the Qi County Federation of Trade Unions has also established a post manager responsibility system, with the goal of being a good "shop second" and providing five-star service, clarifying management tasks, refining service standards, and implementing graded assessment and rewards. The love station implements a unified logo, formulates a standardized service convention, establishes a usage ledger, implements the post station manager responsibility system, and realizes the electronic map display and online positioning query function. "When outdoor workers need to rest, they can check the nearest love station on the Internet, and the location of each love station in Qi County can be clearly displayed on the electronic map. According to the map, outdoor workers can easily find a place to rest. Qu Jianying, a member of the party group and vice chairman of the Qi County Federation of Trade Unions, said.

Change the concept and expand the extension

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Where the outdoor laborers are, the post stations are built. The Qi County Federation of Trade Unions adheres to local conditions, scientific site selection, and reasonable layout, radiating from the center of the county, and accurately positioning and "blossoming and fruiting" service sites, and achieving full coverage in the county.

"Combined with the needs of community workers' families and employees of surrounding enterprises who have no one to take care of their children on weekends and winter and summer vacations, our community has set up a 'love care class' in the love station, and helps community workers solve the problem of unattended children due to busy work through the service method of 'care' and 'management' and 'teaching'." Jiao Mengmeng, a community worker in Yulu, said.

The Qi County Federation of Trade Unions has worked hard to expand the scope of service objects. In addition to taking outdoor workers such as sanitation workers, couriers, takeaways, construction workers, and civilized persuasion workers as the main service objects, the Love Station has also creatively launched special services such as child care and citizen rest, integrating site work into various businesses to achieve mutual promotion.

"In the next step, we will focus on expanding and extending service sites, giving full play to the role of service sites, standardizing the management and operation and maintenance of service sites, and focusing on publicity