In the early morning of July 25, Typhoon "Gemei" made landfall on the coast of Nanao Township, Yilan County, Taiwan Province, with a maximum wind force of 15 (48 m/s) near the center at the time of landfall. At 10 a.m. on July 25, the Central Meteorological Observatory continued to issue a red warning for typhoons, and it is expected that "Gemei" will make landfall again on the coast of central and northern Fujian from the afternoon to the night of July 25.
The CPIC was prepared to fully enter the state of disaster response, and the total score was fully coordinated to respond to Typhoon "Gemei". In the past few days, CPIC Fujian, Zhejiang, Xiamen, Ningbo, Guangdong, Wenzhou and other institutions in Fujian, Zhejiang, Xiamen, Ningbo, Guangdong, Wenzhou and other places have responded quickly and empowered with science and technology, and comprehensively carried out the special action of "prevention, reduction, rescue and compensation" according to the detailed work deployment of Typhoon "Gemei".
Prevention, reduction, rescue and compensation, scientific response to disasters
CPIC Property & Casualty Fujian Branch immediately activated the disaster response plan, gathering 225 professionals covering multiple sectors such as risk survey, claims settlement, customer service and online support, and comprehensively launched the special action of "Prevention, Reduction and Relief of Claims". Through various forms such as official accounts, websites, WeChat, text messages and phone calls, 11 rounds of disaster warning information and risk reminders were released, covering more than one million customers and citizens. At the same time, CPIC Property & Casualty Fujian Branch further improved customer service and disaster response on the basis of reviewing the disaster response experience of "Du Su Rui" and "Sea Anemone" in 2023. A professional team of auto insurance was dispatched to cooperate with the local traffic police to carry out "police and insurance linkage" inspections of 175 historical flood-prone points, and issued a "risk map" to the majority of car owners, notifying the at-risk vehicles to move their vehicles to safety as soon as possible; A professional team of 95 people was dispatched to visit 87 key enterprises, 87 early warning reminders were sent using the "Taiai Survey" technology platform, and 39 rectification opinions were put forward.
CPIC Property & Casualty Zhejiang Branch has set up 100 emergency working groups and invested 821 manpower to rush to the front line to conduct pre-disaster visits and inspections to key customers, key targets and key sites in the typhoon and rain warning area, and assist in the implementation of relevant prevention and control measures such as asset transfer in low-lying areas, drainage pipeline dredging, and inventory height. Take the initiative to go to key risk areas such as open-pit project sites and offshore projects to carry out on-site risk investigation and provide reasonable disposal suggestions; Focusing on the risk sorting and investigation of the insured ships, we have established close contact with the shore foundation and captain of the risk ship company, and divided the risk level of ships in the areas that can be covered by the typhoon wind circle according to the conditions of the sheltered anchorage, the empty and heavy load of the ship, and the tonnage of the ship, etc., and put forward suggestions for re-selecting safe anchorage anchorage for some ships to ensure that the risk of ship anchoring is reduced.
CPIC Property & Casualty Wenzhou Branch carried out flood prevention visits to the five sections of the Cangnan-Taishun Expressway, which was the chief underwriter, to learn more about the construction progress of the project, exchange flood plans, typhoon prevention plans and current difficulties, and provide improvement suggestions for some hidden dangers through on-site visits, so as to jointly do a good job in disaster prevention and mitigation.
Multi-party linkage, full force to meet the battle
In order to ensure the return of crop particles to the warehouse and protect the interests of farmers, CPIC Property & Casualty Zhejiang Branch immediately set up an agricultural insurance commando team to rush to Jiaxing, Shaoxing and Taizhou to the three main areas of policy-based agricultural insurance, and cooperated with the local town agricultural office and village committee to visit planting and breeding enterprises and large agricultural insurance households in accordance with the requirements of disaster prevention and disaster prevention in Taiwan. Improve farmers' awareness of risk avoidance and self-rescue, help farmers to carry out picking and harvesting, scaffolding reinforcement, ditch cleaning and drainage, greenhouse winding and film removal, etc., and assist farmers to carry out early rice harvesting and harvesting a total of 291,900 mu, go all out to harvest all that should be harvested, minimize farmers' economic losses, and effectively play the role of agricultural insurance as economic compensation.
The construction site of the rural highway from Langxia to Shuiyan in Shatou Town, Wenzhou is located along the river, and the heavy rain brought by the typhoon is easy to cause the river water to rise, and there are hidden dangers such as the personal safety of construction personnel and damage to engineering materials. The survey personnel of CPIC Property & Casualty Wenzhou Yongjia Branch Company went to the construction site to carry out flood and typhoon prevention services as soon as possible, focusing on investigating the risks and hidden dangers of the construction site, understanding the flood prevention plan, material reserves and logistics support, etc., and communicating and coordinating with the project party on how to prevent typhoons, and assisting the enterprise to jointly do a good job in flood prevention and typhoon prevention.
CPIC Fujian, Zhejiang, Ningbo, Xiamen and other institutions along the typhoon focused on auto insurance services, made good use of historical data and risk maps, carried out investigations on waterlogging points such as underground garages, docks, and low-lying areas, and posted warm reminders for disaster prevention and mitigation in key areas prone to water accumulation, such as underground drainage outlets and underground parking lots. Cooperate with the third party to provide technical support for the preparation of the trailer and site, as well as the judgment of the loss of the "three electrics" of new energy vehicles, so as to ensure that the post-disaster claim settlement can be quickly investigated, rescued, assessed and paid.
At the same time, CPIC has cooperated with the online claims settlement factory to launch a green quick claim channel, and 37 online operators have been deployed to fully meet Typhoon "Gemei" and provide CPIC services of "responsibility, wisdom and temperature" in an all-round way.