The new Innovation Lab and financial support will further strengthen the partnership to help customers around the world realize the value of emerging technologies such as generative AI by deeply integrating data, analytics, and AI and machine learning capabilities with business intelligence.
BEIJING, July 26, 2024 /PRNewswire/ -- Deloitte announced the signing of a long-term strategic partnership agreement with Amazon Web Services to help global customers expand their capabilities in generative AI, data and analytics, and quantum computing through Amazon Web Services services such as Amazon SageMaker, Amazon Bedrock, Amazon Q, and Amazon Braket. Together, the two companies will establish an innovation lab to help customers explore cutting-edge technologies such as artificial general intelligence (AGI), quantum machine learning (ML), and autonomous robotics, and leverage the capabilities provided by generative AI to help customers innovate and solve industry-specific challenges. In addition, Deloitte and Amazon Web Services will provide funding to help clients bring successful proof-of-concepts (POCs) into production. This initiative is closely linked to Deloitte's IndustryAdvantage™ program, a $2 billion strategic investment to co-create industry solutions with eligible clients and partners.
Deloitte and Amazon Web Services will provide a collaborative platform for engineers from both sides to develop customized solutions for different industries. These industries include Financial Services, Government & Public Sector, Life Sciences & Healthcare, Media & Telecommunications, Consumer, and Energy, Resources & Industrials. This collaboration will deepen Deloitte's and AWS's existing efforts to support clients across industries, particularly in the application of generative AI. These existing industry offerings include: TrueServe™, a suite of advanced contact center solutions that integrate AI technology to improve service responsiveness; The BankingSuite, part of the Converge™ portfolio, is designed to help financial institutions upgrade their legacy technology architectures. In addition, ConvergeSECURITY empowers enterprises on their cloud transformation journey with AI-enhanced cloud security capabilities.
For example, Deloitte's C-Suite AI™ for Chief Financial Officers (CFOs) was one of the first POCs developed by the Innovation Lab. This innovative tool dramatically simplifies the enterprise contract management process by building large language models (LLMs), providing CFOs with a customized, pre-trained interface to answer financial professional questions, automatically generate draft investor documents, and optimize customer service processes. C-Suite AI™ streamlines and automates key aspects of financial planning, operations, reporting, and investor relations. C-Suite AI is a NVIDIA-powered tool that leverages the power of Amazon Bedrock to help customers in the financial services industry build their own large language models.
Amazon Bedrock is a fully managed service from Amazon Web Services that delivers high-performance foundation models (FMs) from leading AI companies through a single API. In addition to this, Amazon Bedrock integrates the comprehensive capabilities needed to build secure, privacy-focused, and responsible generative AI applications.
Driven by a relentless pursuit of excellence and innovation-led, Toyota Motor North America leverages Amazon Web Services' machine learning and decision intelligence services to optimize its data ecosystem and bring value-added services to its customers.
"Together, Deloitte and Toyota Motor North America have become key enablers of our innovative solutions in machine learning and decision intelligence, including dynamic pricing and parts forecasting, to create greater business value for the business," said Kamal Distell, vice president of data and data science at Toyota Motor North America. "Continuously advancing the company's technology and data capabilities can provide us with more ways to deliver better services in the future."
Deloitte's partnership with Amazon Web Services is a new chapterDeloitte has been an Amazon Web Services Advanced Services Partner for seven years. Recently, Deloitte quickly obtained this professional certification when the Amazon Web Services Generative AI Competency Program was launched. In addition, Deloitte's professional services in key areas such as cloud financial management, cloud governance, monitoring and observability, and operations management have also been recognized by the Amazon Cloud Operations Competency.
"This partnership with Amazon Web Services marks a new possibility of bringing generative AI into real-world production environments and further optimizing the efficiency of business operations," said Dounia Senawi, Chief Commercial Officer, Deloitte Consulting. "We tailor industry-specific solutions to each client, leveraging Deloitte's IndustryAdvantage™ to demonstrate our ability to leverage cutting-edge technologies such as generative AI to improve employee productivity, strengthen market competitiveness, and improve end-customer satisfaction."
"Customers across industries are actively exploring the transformative potential of generative AI to create greater value for their businesses." Ruba Borno, Vice President of Global Experts and Partners at Amazon Web Services, said, "By working closely with Deloitte, we have accelerated our clients' industry innovation journeys. This collaboration combines the technology and industry experience of both companies and provides customers with the freedom and flexibility to choose between different foundation models for specific use cases. "
Since launching its generative AI practice in 2023, Deloitte has expanded its technology capabilities, partnerships, and offerings in the AI space. With a full range of customized AI services and deep industry experience and domain knowledge, Deloitte is committed to supporting clients at every step of their transformation journey, from developing AI strategies to building and implementing generative AI solutions that drive productivity and greater impact for clients. Deloitte is integrating its generative AI capabilities into every aspect of the company's operations, launching purpose-built large language models (LLMs) and chatbots to empower the work of professional teams across the firm. Guided by Deloitte's Trustworthy AI™ framework, these tools are designed to effectively manage AI risks and increase user confidence and trust in AI applications. At the same time, Deloitte is committed to improving the AI literacy of its employees, training more than 120,000 professionals through the Deloitte AI Academy and investing more than $2 billion in global technology learning and development programs to enhance employees' professional skills in AI and other technology fields.