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There is a dispute in the second-hand car transaction of Haiba Road, and the buyer complains that the vehicle is a burning car?

Regarding the dispute of second-hand car transactions, we have often reported in the past that there has been a new "case" in the second-hand car transaction of Nanhai Haiba Road recently, and a buyer found that he had bought a burning car after buying a car, is the situation true? The reporter went to the scene to find out.

Mr. Xing spent 15,000 yuan in March this year to buy a second-hand Suzuki Alto in 2013, and recently he found that the car was not in normal condition, so he went to check the insurance records, and found that it was inappropriate. "In the process of use, this car will often stall at high speeds, I checked the past insurance records of this car on July 22, and found that in the second quarter of 2019, this car actually had a fire accident record, replaced the headlights, water tank frame, and some engine-related parts, all of which have been replaced."

There is a dispute in the second-hand car transaction of Haiba Road, and the buyer complains that the vehicle is a burning car?

The buyer inquires about the insurance record and has a fire insurance record

Mr. Xing then found the second-hand car dealer Nanhai Port Yingming Chehui, but the salesperson vouched that when the car was collected, they had inspected the vehicle, there was no record of danger, and it was not a burning car, so there must be no problem, Mr. Xing could not rest assured, so he found a third-party testing agency Dr. Cha. "I drove the car to Dr. Cha's Foshan branch, and the three technicians on the scene, including their superior company, conducted remote video verification to disassemble the vehicle, and finally found evidence that the car was on fire."

There is a dispute in the second-hand car transaction of Haiba Road, and the buyer complains that the vehicle is a burning car?

Dr. Cha's staff conducted on-site testing

The so-called "fire car" refers to the vehicle with a single point of the body fire area greater than 0.5 square meters, with a cumulative area of more than 0.8 square meters, with carbonization, smoke and roasting traces, and there are still potential safety hazards after maintenance. Judging from Dr. Cha's test report, 2 of the 23 items in the fire detection of this car were abnormal, including ablation and blackening of the plastic parts of the engine compartment, and ablation, replacement and repair of the cabin wiring harness and labels, and the test conclusion was that the car was burned. The reporter also contacted Mr. Liao, the person in charge of Dr. Cha's Foshan branch, to reconfirm the results of the report. "We issued this report to identify the burning car, and we are responsible for this report."

There is a dispute in the second-hand car transaction of Haiba Road, and the buyer complains that the vehicle is a burning car?

Dr. Cha's test conclusion is "burning car"

On 24 July, Mr. Xing reported the situation to the Consumer Council and the market supervision and administration department.

A few days ago, the reporter went to the second-hand car dealer with Mr. Xing for negotiation, and the car dealer said that it did not recognize the test results of Dr. Cha, a third-party testing agency. Mr. Yang, the person in charge of Gangying Famous Car Exchange, said that the car was purchased by himself, and the owner clearly told him that there was no fire, no open flame, but insurance. Mr. Yang thinks that Dr. Cha's report has two doubts, "one is that the wiring harness has been replaced, and the wiring harness is new, but in Dr. Cha's car inspection standard, it is believed that the fire replacement is used as a certificate, and the other point is that the plastic parts are blackened, and I personally think that it is caused by the fact that the car did not change the engine oil, because the oil was basically burned out when the car was purchased." ”

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The person in charge of the second-hand car dealership provided the reporter with the call record of the salesman of the vehicle insurance company, saying that according to their investigation, the reason for the accident in 2019 was smoke after the collision, not fire. "The car was not burned at the time, it was a water tank that was overheated and smoking, there was no open flame, I confirmed with the insurance company and the owner, this problem did not exist, the car hit the corner at that time, and there was a record of the insurance company as evidence." From the recording, the insurance company's salesman confirmed that on June 11, 2019, the sedan crashed into a wall in Shundele, and then paid 3,650 yuan, and there was no record of the fire report in the insurance.

As to whether the vehicle is on fire, the buyer and the second-hand car dealer have their own opinions, and the second-hand car dealer recommends that the buyer take legal means to solve the problem. It is worth noting that Mr. Xing sought the test report issued by Dr. Cha's institution, stating that the purpose of the report was a vehicle transaction and was not applicable to judicial rulings. It is understood that when the court deals with such disputes, it will first select a third-party testing agency for testing. Lawyer He Hongbin said, "If there is any objection to the quality of the purchased vehicle, you can apply to the court for judicial appraisal, and the court, as the entrusting party, directly entrusts the court to enter the warehouse of a qualified judicial appraisal agency to identify the quality of the vehicle, and the judicial appraisal is equivalent to a third-party agency entrusted by the court, which is legally binding on both the buyer and the seller, and can be used as the basis for the final verdict of the case." ”

Text, photo/Foshan News and Media Center Huang Baien

Video/Foshan News and Media Center Wenqiao

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