The phenomenon of customers scanning the code to order is generally seen in the catering industry. Compared with the traditional ordering mode, online ordering technology has incomparable advantages.
At present, customers generally use the mini program to order when they go to the store to scan the code to order, or the merchant's own system to order. In this way, when the customer finishes consumption, there will basically be no contact with the business, so is there any way for the merchant to want the customer to go to the store again for consumption?
The order code function of Sesame Weike can effectively solve the above problems, because the order live code function of Sesame Weike can be used by Qiwei to turn the ordered customers into friend resources and store them in the customer resources. This makes it convenient for enterprises to carry out follow-up marketing to customers.
Sesame micro-customer order live code function
1. Ability to set up unique posters
Click on the official website of Sesame Weike - enter the background - customer drainage - order live code - new order live code
Enterprises can combine some characteristics of their own enterprises to set up unique channel live code posters to guide customers to scan the code to add WeCom. At the same time, you can also customize the copywriting of scanning the code to order.
Considering that some customers really don't want to add friends from WeCom, they can also set up skipping adding friends to directly enter the order link.
2. Alleviate the workload of employees
The traditional order model will miss orders when there are too many customers, and it will increase the workload of employees, because employees need to be next to customers to serve. However, customers can choose to order online and ask employees for help when they need services, which can reduce some of the workload for employees.
In addition, enterprises can also set up in the background of Sesame Micro Customer, when the daily addition of employees reaches the upper limit, no new customers will be accepted that day.
This will not increase the workload of the employees. If the number of reception employees you set has reached the daily limit, you can also set up a standby employee to have the standby staff receive customers.
3. Manage customers
When the customer scans the QR code of the channel live code, the system can automatically label the customer and make automatic notes. It is convenient for enterprises to carry out follow-up management and marketing, and it can also automatically add friends.
And in order to avoid the situation that the staff can't be received, you can also set that no new customers will be added when the total number of customers added to the order code reaches the upper limit, and the order code link will be opened directly.
4. Automatic jump link
Enterprises can also set up a friend welcome message, when new customers scan the code to order, and when they add enterprise micro employees, they will receive a friend welcome message to enjoy personalized services. If you are an old customer, you will be redirected to the link to order.
Sesame micro-customers also have group anti-harassment, session archiving, permanent group live code and other functions, more functions welcome to try for free~