"This service area is so good, I used to ask for leave from the unit to do things, but now I can do it in the self-service area after work, and the operation is very convenient." Mr. Zhu, a citizen who lives in Shanyang Town, went to the self-service area outside the Shanyang Town Community Affairs Reception Service Center after work to experience the whole self-service.
"This service area is so good, I used to ask for leave from the unit to do things, but now I can do it in the self-service area after work, and the operation is very convenient." Mr. Zhu, a citizen who lives in Shanyang Town, went to the self-service area outside the Shanyang Town Community Affairs Reception Service Center after work to experience the whole self-service.
It is reported that in order to solve the problem of "no time to do it during working hours and nowhere to do it after work", on July 29, the Shanyang Town Community Affairs Reception Service Center set up a 24-hour self-service area of "One Network Office" on the periphery of the center, which is open all day and self-service throughout the whole process, so as to realize the "non-closing" of government services and make government services more convenient, efficient, time-saving and labor-saving.
At the scene, Mr. Zhu, a citizen, placed his ID card in the sensing area, entered the information interface by touching and clicking on the prompt menu, and completed the query and printed out his social security payment certificate in less than 1 minute.
It is reported that the self-service machine area is open 24 hours a day, and citizens can swipe their ID cards to enter the handling area, and can handle services involving medical insurance, public security, archives, human resources and social security, civil affairs and other departments, covering urban insurance payment printing, license printing, medical insurance personal information inquiry, medical record book replacement, application, reissuance and other businesses.
The launch of the 24-hour self-service area breaks the limitation of time and space for government services, and fills the service blind spots outside office hours. During non-working hours and holidays, it provides residents with convenient and fast service channels to effectively improve their sense of well-being.
Next, the Shanyang Town Community Affairs Reception Service Center will continue to improve the utilization rate of self-service machines and remote virtual windows of the "One Network Office", promote the shift from offline to online, narrow the digital divide, vigorously promote the "15-minute government service circle", and form a "offline + online + helper" service system to provide all-round and all-field people's livelihood security services.
Correspondent: Huang Xiaoyan
Editor: Song Shiqin (intern)
Editor-in-charge: He Xiaoyan, Chen Weiting Review: Chen Jianjun