Hello, I'm Douyin customer service
You have activated the Douyin XX service
Every month thereafter
The fee will be deducted from your account
.....
Please be vigilant when you receive such a call
There are already people in Xiqing District who have been deceived!!
Recently, Ms. A, who lives in Xiqing District, received such a phone call, the other party claimed to be "Douyin customer service", telling Ms. A that she had successfully opened an online store on the Douyin platform and would charge a monthly handling fee.
Hearing this, Ms. A was confused, and because she was worried about the deduction, she quickly explained to the customer service that she had not opened it, and asked how to turn off this function.
According to the other party's request, Ms. A added a QQ friend of "official customer service", and the "customer service" patiently guided Ms. A to concentrate more than 20 yuan in WeChat and Alipay into one of her bank cards through voice calls and screen sharing functions.
At this time, the other party proposed that the money needed to be transferred to the "official account" first, and it would be returned after the store was successfully closed.
The anxious Ms. A immediately transferred more than 20 yuan to the other party's designated account as required, but after completing this series of operations, she waited left and right and never saw the other party return the money, and found that her bank card was frozen, so she realized that she had been deceived and hurriedly called the police for help.
Coincidentally
Ms. B, a member of the public in the jurisdiction, also received a similar call, and the other party said that Ms. B had opened an e-commerce membership, and if she did not cancel it, she would deduct 800 yuan per month in the future.
"I usually swipe Douyin, thinking that maybe I accidentally clicked on the wrong one, so I followed what the other party said step by step in Douyin, and finally he said that there would be other customer service calls to contact me to continue to help me cancel the membership ......"
Soon, Ms. B received another call from "customer service", and according to the URL provided by the other party, Ms. B installed an online meeting app and entered the designated video conference room.
The other party said that before unsubscribing, Ms. B needs to apply for closing the membership through the designated webpage, and "protect" the bank card under her name and cancel the automatic deduction function as required......
"I received a lot of text messages during this period, and I provided the SMS verification code while following what he said, and I didn't have time to read the text message carefully."
It wasn't until she hung up the phone with the other party that Ms. B found that there were a lot of transfer verification information in the text message she received, and before she knew it, she was transferred by the other party with a balance of more than 40 yuan in the card! Ms. B realised she had been deceived and called the police for help.
"I haven't transferred money to anyone, but they asked me to enter my bank card password into the chat box and then delete it, and now I think maybe they saw my phone screen through the conferencing software!" After slowly calming down, Ms. B remembered the anti-fraud propaganda she usually accepted, and realized that the whole process of her operation, including the transfer password, had been exposed to the other party through the "conference software".
See here
Attentive friends
Is there a sense of déjà vu
@西青人 Be careful! Scammers are eyeing your "Jingdong Gold Bars"!
Xiqing Police Anti-Fraud Classroom Started: "Million Guarantee" Trial Expires?
Be careful! Scammers are eyeing your "million guarantee"!
Familiar recipe Familiar taste
This is exactly the case with the impersonation of a customer service agent
It's just that the scammers shifted their positions to Douyin
Analysis of fraud routines
Step 1: Scammers pretend to be customer service on platforms such as Douyin. It is claimed that the victim has opened the "XX" service, and if it is not closed, it will be automatically deducted, and the failure of the deduction will even affect the credit investigation.
Step 2: Screen Sharing, which guides the victim to download an app with screen sharing or remote control function.
Step 3: Induce a transfer or transfer money remotely after stealing the password.
Police tips
1. When you receive a customer service call claiming to be from any platform, you must be cautious, and if you mention information about "money", you must carefully verify the identity of the other party, and when you feel that the other party is suspicious but cannot be determined, you can call the anti-fraud hotline 96110 for consultation.
2. When any platform customer service takes the initiative to inform us that if we do not close certain businesses, do not eliminate financial gold bars, and do not modify personal information, it will lead to personal credit reporting or monthly automatic deduction and other consequences, we must take the initiative to contact the official customer service for verification, and we must be vigilant and beware of being deceived.
3. Please refuse to "screen share" with strangers to avoid criminals.
Please indicate the source for reprinting: "Ping An Xiqing"