Desheng East Road, Qiantang District, Hangzhou
There is a Dream Horse Car Town
There are a lot of car brand sales outlets inside
December 24 last year
Xiao Liu is in the park
"Nezha Automobile Hangzhou Qiantang Mengma User Center"
I bought a Nezha S new energy car
It cost 162,280 yuan
Xiao Liu told reporters
At that time, the sales mentioned a car subsidy
Xiao Liu: The subsidy is a car subsidy in Hangzhou, which is equivalent to buying new energy, and they will have a new energy subsidy of 2,000 yuan. If they count the money (car price), they also include the car subsidy.
Reporter: Will there be this subsidy if you buy this car?
Xiao Liu: You need to rush to buy, and when there is a quota, you can grab it.
Reporter: Who is going to apply for this application?
Xiao Liu: The salesperson said that they would help us apply.
Reporter: How long will it take for this subsidy to be given to you?
Xiao Liu: They told us that it would be about 3 to 6 months, and then they told us to wait.
Reporter: By the time it was six months old, had the subsidy come down?
Xiao Liu: I didn't come down, I never came down.
Xiao Liu provided a chat record with the salesman
December 29, 2023
The sales asked her for her bank card number
And said, "When the time comes, the government subsidy will be grabbed."
To make a call to a bank card"
April 9 of this year
Xiao Liu asked about the progress of the subsidy
The other party replied, "The subsidy is very slow
Basically, it takes more than 6 months
The timing is not so certain."
It's August 29th
Xiao Liu asked about the progress again
There was no reply
Xiao Liu said that he lived in the west of the city
It's not very convenient to get to the store
It's always been online
There has been no accurate information
She was a little uncertain
Xiao Liu: We don't know, we don't know if she has applied or not. If I appeal, I want to know if I have applied, if not, I need their merchants to subsidize me, and if I apply, I want to know where the progress is.
Xiao Liu at the scene to the sales staff at that time
I made a WeChat voice call
Didn't get through
The reporter sent a message to the other party to indicate the intention of the interview.
No reply was received prior to writing
Nezha Automobile Hangzhou Qiantang Mengma User Center
The sales executive said
The salesman who was docking with Xiao Liu at that time has left
Reporter: When Ms. Liu bought this car, could she apply for the subsidy?
Sales Supervisor of Nezha Automobile Hangzhou Qiantang Mengma User Center: Yes, but I don't know how to promise her in sales, because we usually tell customers about this subsidy, this is a government act, not our company's act, so we can't guarantee that you will be able to get it within this time. I may have to apply for this with the manufacturer, because our direct store, if this is the case, it means that her subsidy has not been reported, or it will not be able to come down, then we will negotiate with the customer to compensate the customer in other expenses or other ways.
Xiao Liu is willing to negotiate with the merchant again