Group purchase service detailsLogistics delivery, post-payment delivery service details, welfare products are not supported, 7 days no reason! 🔻 About delivery: Under normal circumstances, it usually takes 3-7 days to ship! Some popular models will be delayed! [Group buying and retail are not the same, they are all shipped in batches, so the price is advantageous, and the delivery period is not as fast as the retail high price] 🔻 About returns: 1. Check the goods as soon as possible after signing, if there is a quality problem, please take a photo within 12 hours, and take a group photo of the product with the express delivery order, the single number must be clearly visible, thank you for your cooperation! 2. The customer leaves the address, telephone number and other information, remarks information, resulting in the goods can not be delivered normally, returned by the express, and need to bear the shipping cost ❗ 3. All orders are subject to the "Order Option", and no remarks and instructions are accepted. 4. Rejection is not supported, and the rejection bears double the freight!! Spikes are non-returnable!! 5. Bill of lading at 12 noon every day, no refund or change after the bill of lading! After the bill of lading enters the order delivery mode, unlike Taobao, the fast group needs to report the bill of lading to the manufacturer for delivery, and it is not easy to find the order after the order is delivered, so please think about it when placing an order~~~ ✅ Placing an order is to agree to the above rules by default!
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Customer service tips
※Customer service information
Customer service hours: Monday to Friday 10:00-18:30, closed on weekends and holidays
※ Checking skills
• Contact customer service on the order
•Pull down the WeChat homepage and click on the Kuaituan Tuan Mini Program - Personal Center in the lower right corner - My Orders - Pending Delivery - View My Order, and you can check the logistics status by yourself
※Delivery time
At the end of the details of each group item, the delivery time limit will be indicated (the delivery will be delayed due to other reasons such as liquidation)
※ Return procedure
• Contact customer service on the order to explain the reason for the return