Ms. Zhang reflected
She permed her hair in June
It turned out to look like a foreign physicist
Communicate with the store many times
Not only is the hair not treated well
I also get harassing phone calls all the time
There is a Han Mi style on Xintang Road in Shangcheng District, Hangzhou
June 19th
Ms. Zhang bought a three-choice set of perm and dyeing online
The actual payment is 448 yuan
She took out a picture of actor Zhao Lusi
Said that he wanted to perm his hairstyle like this
Ms. Zhang: It's just a little bit simple, just look young and beautiful, (the barber) said that it's like this after the perm, then I don't think he will lie to me. It's a little curly just after the perm, (he said) you wash a few heads and it's straight, and then I got home and washed two heads, and this head still "exploded", just like the physicist Newton, the hair was blown up, and the hair was very damaged, and the color underneath was out of touch at that time.
Newton was born in 1643
Photography had not yet been invented in his time
Widely circulated portraits
The Newton hairstyle looks like this
Ms. Zhang said
After reflecting to the store
The barber agreed to re-straighten
Ms. Zhang: After he straightened me, he cut off all the lower half of my hair without my permission, cutting off more than 10 centimeters.
Reporter: Where is the hair?
Ms. Zhang: At this point, you didn't tell me.
Reporter: Didn't you see it when you cut it?
Ms. Zhang: He just took the scissors and cut it, and he said that the hair underneath was all dead, so I said that you didn't have my permission, and he said that this hair doesn't look good to keep, so I didn't think about it that much at the time.
Ms. Zhang said
After the barber has done the treatment
The hair is still curly
She was very angry
Gave the store a bad review
Ms. Zhang: He called and asked me to delete his bad reviews and straighten them, so I don't think there's any need to embarrass him so much, just straighten it. When I got home, my hair was still curly, and I took a picture of him, and he said it was normal. Then I definitely don't want to, you said that you are so straight, you don't roll up or straighten, what do you look like, and the bangs in front of me were cut by him like a dog bite, and now it's been two months and it's grown a little, and even the eyebrows are gone, and I wore a hat for two months.
Han Mi Modeling Hangzhou Qingchun China Resources Vanguard Store Manager Yuan: How to say that this thing is burned, everyone's aesthetics are different, some people say they like it, some people say they don't like it, right? What does this thing say.
Reporter: Have you communicated what kind of hairstyle you want?
Han Mi Modeling Hangzhou Qingchun China Resources Vanguard Store Manager Yuan: I don't know, I didn't make it.
Reporter: Have you asked the staff member?
Han Mi Modeling Hangzhou Qingchun China Resources Vanguard Store Manager Yuan: He's not here anymore, I fired him a long time ago. She said that she was not straight enough, so I said that I would pay her money, and I was willing to pay her money.
Store manager Yuan said
He didn't know the details of the matter
The barber had already been fired at the time
Can't be reached now
The market regulation department has intervened before
The store refunded Ms. Zhang 519 yuan
This includes the cost of the perm and the balance of the membership card
Ms. Zhang: After (refunding) the money, I thought I was unlucky, and then he called me and made more than 20 harassing phone calls, and different people called me.
Reporter: What are you calling?
Ms. Zhang: He said that I should delete the bad reviews.
Han Mi Styling Hangzhou Qingchun China Resources Vanguard Store Manager Yuan: We never harassed her, I said that I apologized to her, I told her well, I said that my sister was sorry, I said that I didn't get it for you in the store, right, I didn't say anything to scold her, did I negotiate with her.
Ms. Zhang: Yes, he called me and told me to return immediately.
Han Mi modeling Hangzhou Qingchun China Resources Vanguard Store Manager Yuan: Then you are older than us, isn't it normal to be called the eldest sister?
Ms. Zhang: People in my thirties are called eldest sister, you are a few years younger than me, your hair permed me like this, you deliberately laughed at me, everyone can see it.
Han Mi modeling Hangzhou Qingchun China Resources Vanguard Store Manager Yuan: What kind of joke do you have?
Ms. Zhang: It's like an old aunt, of course you call me eldest sister.
Han Mi Modeling Hangzhou Qingchun China Resources Vanguard Store Manager Yuan: Is that what you think in your own heart is more crooked, we all say it well.
Ms. Zhang: Then I can call you uncle.
Han Mi Styling Hangzhou Qingchun China Resources Vanguard Store Manager Yuan: Yes, whatever you call it, it's okay to call me grandpa.
At the time of the interview
Ms. Zhang's hair looked straight
She said that she went to other stores to deal with it later
Ms. Zhang: I went to pull it again, it cost a lot of money, and then I dyed it again.
Reporter: How much did it cost?
Ms. Zhang: It's more than a thousand, and then I did a protein treatment again, and then I hope he can make up the money for me.
scene
Ms. Zhang only found consumption records for straightening and dyeing
A total of 600 bucks
Han Mi Styling Hangzhou Qingchun China Resources Vanguard Store Manager Yuan: You started to say 300 I don't agree, you said 600 I don't agree, you said 1,000 I don't agree, you later said more than 1,300, right?
Reporter: Is there any? The store manager said so.
Ms. Zhang: Even if I think it's too much for me to ask for more than 1,000, how much does it cost for a girl's hair care a year, and if they didn't perm it for me, I wouldn't spend this money to straighten and dye my hair, how much is my salary a month, and it was so hot, a few days of heavy rain in June.
Han Mi Styling Hangzhou Qingchun China Resources Vanguard Store Manager Yuan: Then how do I know how much money you spend, and how much money you spend has anything to do with me, right?
After communication
The two sides failed to reach an agreement