1
2 pieces of 9 group buy chicken rice flowers
Gastroenteritis was diagnosed the next day
Ms. Lu introduced
On the evening of September 18th
She went to a beauty shop on Wener Road in Hangzhou to spend
I saw that there was a Zumbo pizzeria nearby
I bought a snack coupon in a group
I ordered a fried chicken rice dropper
Ms. Lu: I bought the chicken rice flower for 2 yuan 9 in a group purchase, more than a dozen chicken rice flowers, and after the chicken rice flowers were served, I ate them all for dine-in. During the meal, I ate chicken rice and tomato sauce, and nothing else. After half an hour I started having a slight stomach ache and didn't pay attention to it, and then after two or three hours, I started vomiting and diarrhea in the middle of the night, and the stomach pain worsened.
Ms. Lu said
She took her medicine that night
The next day my stomach was still upset
Ms. Lu: I couldn't eat the next morning, because my stomach hurt so much, and I really wanted to vomit, so I called the store and asked him to take me to the hospital, but he said that it had nothing to do with them, let me go by myself, and I went to the hospital by myself.
Ms. Lu was diagnosed with gastroenteritis
She wanted this Zumbo pizzeria
can be responsible for this
Ms. Lu: I hope that the store will apologize to me for my bad stomach and give me the compensation I deserve.
At the time of the interview
Ms. Lu again
I placed an order at the store and bought a chicken rice pop
About four minutes later
The chicken rice is fried
Then the reporter called the person in charge of the store
The other party is in the store
Reporter: Can we shoot it?
Zunbao Pizza Hangzhou Lanting International Store Staff: You can shoot.
Ms. Lu: I'll see if it's all cooked.
The production process that the on-site reporters saw was
A small bag of chicken rice is taken out of the refrigerator
Fry for four minutes and serve
After Ms. Lu put on her gloves
First, break open a few large pieces of chicken rice flowers
Ms. Lu: I feel that when I eat it, it seems to be a little rawer, like this part of the meat is not completely white, I feel a little sandwiched. Is this considered familiar? I think it's still a little raw, and it's a little bit not all white. The flesh is not all white, is it bloody?
That's in this portion of chicken rice flowers
What about smaller pieces?
Ms. Lu: This little one is also red, reddish.
2
Two copies were re-fried on the spot
The customer feels "red"
Ms. Lu is interested in this
Freshly fried chicken rice for four minutes
Some are not at ease
It was decided to ask the clerk to change it for her on the spot
Ms. Lu: I don't think the chicken is cooked, can you help me fry another one, I think the one is returned and one is cooked, fry it for seven minutes, just don't fry it.
The second serving of chicken corn
The final frying time is about six minutes
Just as Ms. Lu was about to return to her position just now
When checking the fried chicken corn
Another person in charge of the store appeared
This means that you cannot shoot in the store
Reporter: He said he could shoot it.
The person in charge of Zunbao Pizza Hangzhou Lanting International Store: If you come to check, call the functional departments together, why shoot our kitchen.
Zunbao Pizza Hangzhou Lanting International Store Staff: I probably thought at the time that you were referring to that product.
Ms. Lu then took two servings of chicken rice flowers
Walked to the next hall
Going to look at it again
This plate is fried for six minutes
The person in charge of the store also followed
The person in charge of Zunbao Pizza Hangzhou Lanting International Store: Why did you come to shoot our kitchen? I would like to ask, what is your reason.
Reporter: We want to record the production process of chicken rice flowers, and we have obtained permission from your staff before shooting.
The person in charge of Zunbao Pizza Hangzhou Lanting International Store: This is recorded by the Market Supervision and Administration Bureau and functional departments, not by you.
Reporter: Can consumers record?
The person in charge of Zumbo Pizza Hangzhou Lanting International Store: Consumers are not allowed to enter our kitchen.
Reporter: Can consumers record the production process of chicken rice?
The person in charge of Zunbao Pizza Hangzhou Lanting International Store: I said that you can find relevant functional departments to record the production process of our chicken rice flowers, and there is no problem with us accepting them.
The person in charge chose to call the police
Actually, in Zhejiang
Consumers don't have to go into the kitchen
You should also be able to see the back kitchen of the business
According to the Regulations of Zhejiang Province on E-Commerce
Article 16
On-platform operators that provide online catering services
and through self-built websites
Other network services
E-commerce operators that provide online catering services
It should be in a conspicuous position on the operator's information page
in video form
Real-time disclosure of food processing and production sites
The store opened a store on a takeaway platform
According to the relevant requirements of "bright kitchen and bright stove".
There is an entrance to "Back Kitchen Live".
Click in
Here's the picture
Back to the scene
While waiting for the police to come
Ms. Lu was finally free
Check out this fried chicken for about six minutes
Ms. Lu: I feel like it's still not fully ripe inside, it's still red.
Reporter: Is the red one unripe?
Ms. Lu: I think the red ones are not ripe. Now after breaking and comparing the chicken rice that has been fried for four minutes with the chicken rice that has been fried for six minutes, I find that the meat inside is red and a little crystal clear, maybe these two parts look similar. The contrast between the two copies is not obvious, and there is no way to prove that the original one is raw.
The police arrived at the scene and learned about the situation
After communication
The person in charge of Zumbo Pizza Hangzhou Lanting International Store
Indicated that it was available to respond to questions raised by journalists
The person in charge of Zunbao Pizza Hangzhou Lanting International Store: You ask.
Reporter: You usually take the chicken rice directly out of the refrigerator and fry it in the deep fryer, right?
The person in charge of Zunbao Pizza Hangzhou Lanting International Store: You want to understand the production process, right?
Reporter: Yes.
The person in charge of Zunbao Pizza Hangzhou Lanting International Store: You call the functional department, I don't believe you. I believe that the functional departments and the Market Supervision and Administration Bureau are fair, so I don't want to say more here, now you don't want to affect our operation. You can call the relevant departments over, how can we solve it.
Reporter and Ms. Lu
I found the Xixi Market Supervision Office
Staff said
Next, personnel will be arranged to connect with Ms. Lu
afterward
Hangzhou Xihu District Market Supervision Bureau replied
Law enforcement officers conduct on-site inspections
The health certificate of the employee is within the validity period
The raw materials of the small crispy meat are within the expiration date
The store issued a receipt for the purchase
and inspection report
The on-site deep fryer has a temperature control meter of 170 degrees
There is a timer to set the time for 4 minutes
Meet the requirements of the edible method marked on the batch of raw materials
Stores have been asked to strengthen daily safety control
Strictly control the operation process to ensure food safety
Follow-up will be supervised and sampling