Starting from September 19th, some users reported on social platforms that their iPhone 14 Pro Max had updated Apple's iOS18 system, and then clicked on the WeChat official account and encountered a flashback problem.
"The entire official account is wasted, no matter how you operate, it flashbacks, and a variety of methods have been tried."
Screenshot posted by netizens on social platforms
On Xiaohongshu, some users said that after updating WeChat to the new version 8.0.51 on iPhone, there was a flashback when they clicked on the WeChat subscription account, and the problem was not solved after restarting. Several users reported in the comments that they were also using iPhones, and similar problems occurred.
Some users said that they had tried to re-download, re-login, and reboot, but the problem was not solved.
Some users on social platforms said that WeChat had a continuous abnormality.
On September 20, the reporter called Apple's customer service as a consumer, describing the phenomenon of flashbacks in the WeChat subscription account column after Apple updated iOS18 and WeChat.
Apple's customer service said that you can delete WeChat and download it again, which can generally solve this kind of problem, and some users have previously reported that some functions in an application cannot be used, and it can generally be solved by uninstalling and reinstalling the software.
If there is a flashback, it may be that WeChat has not recognized the update after the mobile phone system is updated, and it should be able to recognize it after uninstalling and reinstalling.
Previously, it was reported that Apple has increased pressure on Tencent and ByteDance, Apple wants to "plug" the payment loophole of mini games, to avoid developers directing users to external payment systems, Apple has warned Tencent that if the ability of developers and users to bypass Apple's ecosystem is not canceled, it will refuse to provide WeChat updates in the future.
On September 6, WeChat updated the iOS version, and the new version was displayed as 8.0.51, temporarily quelling the previous speculation that "iPhone16 is not suitable for WeChat, Apple WeChat, and choose one of the two".
Source: Newsroom synthesized from CBN, previously reported