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When the wheels drive into the fog: a ride-hailing driver's "ban" turmoil
The picture comes from the Internet
Late at night, the city fell into a deep sleep, the street lamps cut the streets into light and dark geometric shapes, an online car-hailing, like a lonely boat, shuttling on the empty road, in the car, the driver Wang rubbed his sour eyes, yawned tiredly, and on the screen of his mobile phone, new orders kept popping up, heralding the beginning of another long night
Online car-hailing drivers like Lao Wang, in all corners of the city, weave the capillaries of traffic day after day, they shuttle through the streets and alleys, providing passengers with convenient travel but also carrying the pressure and hope of life, behind this seemingly ordinary industry, but hidden bitterness and challenges
A controversy caused by the "account ban" incident of an online car-hailing driver has pushed this group to the forefront of public opinion, and also uncovered those unknown gray areas in the supervision and law enforcement of the online car-hailing industry
The picture comes from the Internet
A sudden "law enforcement"
The hero of the story is Master Shi, an online car-hailing driver from Hefei, Anhui Province, on September 20, for Master Shi, it was originally just an ordinary day, he opened the online car-hailing platform on his mobile phone as usual, and started a day of ordering
In the evening, an order attracted the attention of Master Shi, the order was placed by a young woman, the destination was a high-end shopping mall in the center of the city, Master Shi did not think much about it, according to the route planned by the platform, driving the vehicle steadily, driving to the destination
The picture comes from the Internet
After arriving at the destination, the woman unhurriedly took out a document from her delicate leather bag, and said to Master Shi in a tough tone: "Take out your documents!" ”
Master Shi suddenly became alert and realized that he might have encountered law enforcement officers, but he did not panic, but calmly asked: "Two people are enforcing the law?" ”
This sentence seemed to poke at the woman's weakness, she was suddenly speechless, unable to explain clearly, perhaps realizing that her behavior was inappropriate, the woman finally gave up continuing to entangle, paid the fare and left in a hurry
The picture comes from the Internet
Master Shi originally thought that this matter would pass like this, but what he never expected was that a few days later, he received a notice from the online car-hailing platform informing him that his account had been banned
Suspicious title: a storm caused by "14 yuan".
The sudden ban made Master Shi fall into deep confusion and anxiety, he has always been law-abiding and has never had any violations, why was he banned?
The picture comes from the Internet
Master Shi, who was puzzled, recalled the "law enforcement" a few days ago, and felt faintly uneasy in his heart, could it be that his account was banned, and it was related to that strange "law enforcement" experience?
In order to find out the truth, Master Shi decided to find the "law enforcement" woman, and after several twists and turns, he finally found the woman's work unit - the local traffic and transportation management office
In the face of Master Shi's questioning, the woman flatly denied that she had "enforced the law", and insisted that she was just an ordinary passenger
The picture comes from the Internet
"The fare is only 14 yuan in total, just because I exposed her checking the car alone, I actually blocked my account to support my family, which is too much!" Master Shi felt extremely aggrieved and angry
Public opinion storm: the gray area of online ride-hailing law enforcement
Master Shi's encounter soon caused an uproar on the Internet, and netizens expressed sympathy for Master Shi and strongly condemned the woman's behavior
The picture comes from the Internet
"Online ride-hailing drivers are also human beings, so why can they be bullied at will?"
"Can law enforcement officers know the law and break the law? What is the difference between this and abuse of power? ”
"A fare of 14 yuan can ruin a family's livelihood, which is terrible!"
The picture comes from the Internet
……
With the continuous fermentation of public opinion, the local transportation management department also intervened in the investigation, and finally, after investigation and verification, it was confirmed that the woman did have improper law enforcement behavior, and she was suspended, and Master Shi's account was unblocked
This "banned" turmoil has triggered deep thinking about the supervision and law enforcement of the online car-hailing industry
The picture comes from the Internet
Ride-hailing drivers: a group of people who are trying to survive in the cracks
In recent years, with the rapid development of Internet technology, the online car-hailing industry has flourished, bringing great convenience to people's travel, and the rapid development of the online car-hailing industry has also exposed some problems, among which regulatory and law enforcement issues are particularly prominent
Due to the particularity of the online car-hailing industry, there is a problem of information asymmetry between drivers and passengers, and between drivers and platforms, which provides opportunities for some criminals to take advantage of, and also makes online car-hailing drivers a vulnerable group, often facing various risks and challenges
The picture comes from the Internet
Ride-hailing drivers need to face all kinds of difficulties and complaints from passengers, and some passengers will deliberately find fault in order to achieve the goal of underpaying fares. Some passengers will verbally abuse or even physically alter with the driver
Ride-hailing drivers also face various restrictions and pressures from the platform, which will formulate various rules and algorithms to assess the number of orders received by the driver, the quality of the service, etc., and once the driver does not meet the requirements, he will face the risk of being deducted, demoted or even banned
As the relevant laws and regulations are not perfect, there are also some problems in the law enforcement process, such as inconsistent law enforcement standards, non-standard law enforcement procedures, and uneven quality of law enforcement personnel
The picture comes from the Internet
Calling for fairness and justice: building a harmonious ride-hailing ecosystem
Master Shi's "banned" turmoil is just a microcosm of the chaos in the online car-hailing industry, and in real life, there are many drivers like Master Shi, who work hard to run online car-hailing, but suffer unfair treatment for various reasons
How can we better protect the legitimate rights and interests of online ride-hailing drivers and build a harmonious online ride-hailing ecosystem?
The picture comes from the Internet
It is necessary to improve relevant laws and regulations, clarify the regulatory body, regulatory responsibilities and regulatory standards of the online ride-hailing industry, and provide legal protection for the development of the online ride-hailing industry
It is necessary to strengthen the supervision of online ride-hailing platforms, urge them to fulfill their main responsibilities, standardize the operation of platforms, and safeguard the legitimate rights and interests of drivers
It is necessary to strengthen the training and management of law enforcement personnel, enhance their awareness of the law and their sense of service, standardize law enforcement behavior, and put an end to the occurrence of disorderly and brutal law enforcement
More importantly, it is necessary to strengthen the publicity and education of online car-hailing drivers, improve their legal awareness, safety awareness and service awareness, and guide drivers to operate legally, drive safely, and serve in good faith
The development of the online car-hailing industry is inseparable from the joint efforts of every participant, and only through the joint efforts of drivers, passengers, platforms, governments and other parties can we build a fair, just, safe and orderly online car-hailing market environment, so that the online car-hailing industry can truly become an important force in serving people's livelihood
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