On October 8, the surging news reporter learned from China Railway Shanghai Bureau Group Co., Ltd. (hereinafter referred to as "Shanghai Bureau Group") that the 2024 National Day Golden Week holiday ended yesterday (October 7), and the Yangtze River Delta Railway safely sent more than 25.45 million passengers in 7 days (October 1 to October 7), with an average daily of more than 3.63 million passengers, an increase of 5.1% over the same period in 2023. Among them, on October 1, the Yangtze River Delta Railway sent 3.89 million passengers, setting a record high in the number of passengers sent in a single day.
The Hangzhou-Wenzhou high-speed railway train runs on the "cross-Hangzhou-Huang Railway Bridge". Photo by Lu Jiechen
The growth of passenger traffic is obvious, and the number of passengers in a single day has reached a record high. During this year's National Day Golden Week holiday, the flow of family visits, tourism and students in the Yangtze River Delta region is staggered, and the railway passenger market has increased significantly. Many places in the Yangtze River Delta go to Beijing, Qingdao, Guangzhou, Zhengzhou, Fuzhou, Xiamen, Changsha, Nanchang, Xi'an and other direct directions are more popular; Shanghai, Nanjing, Hangzhou, Hefei and other Yangtze River Delta centers and sub-central cities to Suzhou, Yangzhou, Yancheng, Nantong, Ningbo, Jinhua, Huangshan, Wuhu and other directions in the direction of travel are in strong demand. The Chihuang high-speed railway and the Hangzhou-Wenzhou high-speed railway, which were newly opened by the Yangtze River Delta Railway this year, ushered in the "debut" of the National Day, attracting many tourists to take the high-speed rail to check in the tourist attractions along the new line, and the passenger flow continued to rise. On October 1, the Yangtze River Delta Railway sent 3.89 million passengers, setting a record high in the number of passengers sent in a single day. During the seven-day holiday, the Yangtze River Delta Railway sent more than 3.63 million passengers per day, forming a continuous peak of passenger flow, reflecting the strong willingness of passengers to travel during the holiday and the continued upward trend of the economy.
Passengers queue up in an orderly manner at Shanghai Songjiang Station. Photo by Zhuang Qiudong
Increase the investment of transport capacity, and the travel needs of passengers have been better met. During the holiday, the Yangtze River Delta railway department further optimized the train operation plan on the basis of enabling the peak line, fully considered the changes in passenger flow and the possible impact of extreme weather, and accurately implemented the "one map per day" capacity allocation in accordance with the overall idea of "appropriate arrangement, emergency preparedness, and accurate matching". Continue to pay attention to the pre-sale of passenger tickets and the purchase of standby tickets, determine the timing of the launch of scheduled passenger trains and the start of temporary passenger trains as needed, and release capacity in echelons to ensure the travel needs of passengers. During the National Day Golden Week holiday, the Yangtze River Delta Railway added 1,914 passenger trains, organized 2,303 EMU trains to reconnect, and added 1,376 ordinary speed passenger cars. It is worth mentioning that from October 1, the D907/D908 high-speed rail sleeper train between Shanghai Hongqiao and Hong Kong West Kowloon will be fully upgraded to the G899/G900 Fuxing intelligent sleeper train, the travel time is compressed, the stops along the way are optimized, the departure time of Hong Kong is delayed, the equipment and facilities are more perfect, the service quality is further improved, and the advantages of the evening departure are more obvious.
Jiangyin Station strengthens platform guidance to ensure that passengers take the train in an orderly manner. Photo by Tao Hang
Improve service quality and continuously improve the travel experience of passengers. Shanghai Hongqiao Station has strengthened its linkage with local traffic management departments, and has taken measures such as extending the operating hours of subways and buses to ensure that passengers arriving at night can smoothly connect and transfer. The waiting rooms of Shanghai Railway Station and Shanghai South Railway Station will be open to the public 24 hours a day, providing a comfortable waiting environment for night passengers. The station's "Xinshang" service studio and subway, bus and other departments carry out "road-to-ground connection" services to solve the worries of key passengers. Hangzhou, Hangzhou East, Hangzhou South, and Hangzhou West Railway stations have optimized and improved the passenger flow lines in and out of the station, and opened real-name verification, security checks, and peak channels in a timely manner according to the passenger flow situation; At the same time, personnel will be on duty in important parts such as ticket halls, entrances, waiting rooms, elevator entrances, and exit entrances, so as to guide and evacuate passengers and prevent people from gathering and blocking the passages. Nanjing, Nanjing South Railway Station "158" Lei Feng Service Station for the old, young, sick, disabled, pregnant and other key passengers to provide free voluntary assistance, passengers in need through the railway 12306 official APP, call the 12306 customer service hotline or to the station to make an appointment. Hefei Railway Station and Hefei South Railway Station set up a party member commando team, and arranged party members to monitor and control the key parts such as the ticket gate, elevator entrance, and platform side, and did a good job in organizing and guiding the evacuation of passengers. Xuzhou, Wuxi, Changzhou, Ningbo, Zhenjiang, Jinhua, Anqing, Huaibei, Huai'an East, Huainan South and other stations "Lei Feng Service Station" provides key passenger reservation services, and provides key passengers such as "the old, the young, the sick, the disabled, and the pregnant" with network connection services such as inbound boarding and outbound guidance. The Shanghai Passenger Depot, Hangzhou Passenger Depot, Nanjing Passenger Depot and Hefei Passenger Depot have strengthened the service and assistance for key passengers such as the elderly and children, and in case of large passenger flow at stations along the way, they will be on duty at the door of the train to guide passengers to get on and off the train in an orderly manner; For the situation that two trains on the same platform are organized to take and land at the same time, strengthen the publicity and reminders at the door of the train to prevent passengers from getting on the wrong train. Huatie Travel Service Co., Ltd. optimizes and improves the station and train cleaning operation plan, increases the number of operators during the peak passenger flow period, and creates a clean and hygienic environment for passengers.