Northeast Yujie's customer service denied running away, Pinduoduo's "buy expensive must pay" upgraded to "buy expensive double compensation"丨CEO study room

[Yibang Original] Northeast Sister Yu's customer service denied running away; Pinduoduo's "buy expensive must lose" upgraded to "buy expensive double compensation"; The Nobel Prize in Physics was awarded to two AI pioneers.

I'm Bang Xiaobai, this is the CEO's study room, and I have compiled a study material to help you review the most concerned e-commerce events.

The Nobel Prize in Physics was awarded to two AI pioneers

Recently, the Royal Sweden Academy of Sciences announced that it will award the 2024 Nobel Prize in Physics to ·John J. Hopfield and Geoffrey E. Hinton · for their foundational discoveries and inventions that drive machine learning using artificial neural networks.

The two laureates have been working on artificial neural networks related to physics since the 80s of the 20th century. They will split the prize of 11 million Sweden krona (about 7.45 million yuan) equally.

Northeast Yujie's customer service denied running away

The Internet celebrity "Northeast Sister Yu" was beaten for selling sweet potato vermicelli and was still fermenting. A few days ago, some netizens posted a video saying that the filming base of "Sister Northeast Yu" was empty, questioning that she had run away.

On October 8, the customer service of "Northeast Sister Yu" told a reporter from Nandu, "I didn't run away, there were always people at home to disturb me, and Sister Yu moved out to live." On the same day, the Market Supervision and Administration Bureau of Benxi City, Liaoning Province, said that the Municipal Supervision Bureau has intervened in the investigation and verification and launched an interview, but the specific situation is inconvenient to disclose.

Xin Xuan refuted rumors: Never started any offline supermarket investment promotion activities

On October 8, Xinxuan officially issued an announcement to refute rumors, saying that the company has recently noticed that some people have maliciously spread false information, claiming that "Xinxuan offline supermarkets have begun to attract investment, with a franchise fee of more than 200,000", swaggering and defrauding money. In this regard, Xinxuan Group solemnly declares: Xinxuan Group has never opened any offline supermarket investment promotion activities, and the above information is purely a rumor.

Starbucks' new CEO is pushing for changes in the C-suite

Starbucks' new CEO, Brian Niccol, has reshuffled the company's top management by removing some of the leadership changes that the previous executive implemented only six months ago, including the removal of Lyne Castonguay as global chief commodity and product officer. In response, a Starbucks spokesperson said that Castonguay, who was responsible for product development, consumer insights and data science, had left the company.

Tmall Blue Star plans to upgrade! Support new businesses by type Commission incentives

On October 9, Ebang Power learned that the Blue Star Plan, a support plan launched by Taotian Group for new merchants on Tmall, was upgraded again. It is understood that the upgrade mainly includes the following aspects: the new business types have been divided and differentiated support plans have been launched, the coverage of rights and interests and incentive policies has been enriched, and investment incentives for service providers have been added.

In order to allow merchants with different characteristics to find a suitable rapid start-up path on the platform, the "Blue Star Plan" has launched the "Top New Business Challenge Program", "Super New Business Acceleration Program" and "Potential New Business Business Improvement Program" according to different types of new businesses and growth stages.

JD.com's Double 11 will go on sale on October 14, and merchants will need to pay out of pocket to participate in the cross-store full reduction

On October 8, it was reported that according to the 2024 Double 11 event rules announced by JD.com, JD.com's 2024 Double 11 will enter the preemptive purchase stage on October 12 and officially start selling on the 14th, and the promotion will last until November 13. Compared with last year, this year's Double 11 has been opened nearly 10 days earlier. In terms of rhythm, this year's Double 11 is divided into five periods, which are "early purchase", "good start", "special period", "climax period" and "return period".

It is worth noting that in terms of the full reduction mechanism, Jingdong Double 11 launched 2 kinds of promotional activities this year: cross-store full reduction, and 20 yuan subsidy coupon for 200 yuan on the platform. The cross-store full reduction is 50 yuan for every 300 yuan, and the promotion fee is fully borne by the merchant. JD.com encourages merchants to participate on a store-wide basis. For products that participate in the cross-store full reduction activity and have been sold within 30 days, JD.com will give them additional traffic tilt at the promotion venue.

Continuing the lowest price on the whole network, Pinduoduo's "buy expensive must pay" is upgraded to "buy expensive double compensation"

Ebang Power exclusively learned that Pinduoduo's previous "Buy Expensive Must Compensation" service will be upgraded to "Buy Expensive Double Compensation" service, and the new rules will take effect on October 16, that is, two days after the platform's Double 11 officially opens. This means that after the merchant participates in the activities applicable to the "buy expensive double compensation" service (such as the "10 billion subsidy"), when there is a "high price" of the same paragraph, the previous compensation for the consumer price difference will be changed to the compensation for the double difference.

At the same time, the platform has further relaxed the time limit for consumers to apply for compensation. Previously, after purchasing a product marked with the "Buy Expensive Must Compensation" service logo, if consumers found that the sum of the amount actually paid for their order and the amount of the platform coupon used for the order was higher than the price of the same product on a specific platform, they could provide the voucher to apply for a refund of the difference before 23:59:59 on the day of order payment. Now, according to the rules of the platform, consumers can provide proof within 48 hours after the successful payment of their order to apply for a double refund of the difference. However, it is worth noting that the maximum compensation amount for merchant orders is not higher than the amount payable by the consumer.

Jingdong Express opened the Japan-South Korea line

A few days ago, JD Express International has officially opened express delivery services to Japan and Korea. Consumers in both Japan and South Korea can now receive packages through China's JD Express. At the same time, domestic users only need to place an order through the JD Express applet, and JD Brother can come to pick up the item within 1 hour. The person in charge of JD Express International said that the company will continue to expand its service countries and regions, and continue to optimize product services, refine service levels, and improve the timeliness of global services, and strive to further expand more countries and regions during the year.

Temu enters Viet Nam and Brunei

Temu has entered Viet Nam and Brunei, bringing the e-commerce platform's number of markets in Southeast Asia to five. Including these five Southeast Asian markets, Temu has a global presence in 82 countries and regions as of October 7, 2024.

At present, the first version of Temu Viet Nam is still relatively basic: in terms of language, only English is supported, and there is no Viet Nam option; Only credit card payments are accepted, and local wallets are not supported; And there are fewer logistics fulfillment options.

FII Shenzhen and Viet Nam factories were selected as a new batch of "lighthouse factories"

On October 8, the World Economic Forum (WEF) announced the latest batch of "lighthouse factories" list, the Shenzhen Guanlan factory of FII became the first "sustainable lighthouse factory" in Guangdong Province, the Bac Giang factory in Viet Nam under FII was selected as a "lighthouse factory", and the Taiyuan Heavy Industry Taiyuan factory and Hisense Hitachi Qingdao factory factory empowered by FII services were also successfully listed. So far, FII has built 8 internally and empowered 5 world-class "lighthouse factories" externally.

Known as the "World's Most Advanced Factory", the Lighthouse Factory was selected by the World Economic Forum to represent the highest level of intelligent manufacturing and digitalization in the global manufacturing industry. A total of 19 "Lighthouses" and 3 "Sustainable Lighthouses" have been added globally, bringing the total number of "Lighthouses" worldwide to 172.

SenseTime and New Oriental have cooperated to create an educational digital human that has been launched in many cities across the country

A few days ago, SenseTime and New Oriental International Education reached a cooperation, and the New Oriental International Education Digital Human created by both parties has been officially launched in many cities across the country. With vivid images and rich professional knowledge, these digital people provide students and parents with the latest study abroad information, examination dynamics, international education planning and other all-round education content services for the first time.

Based on SenseTime's AI video generation platform, New Oriental International Education realizes the mass production of digital human videos, significantly improving the production efficiency and cost-effectiveness of short videos, and reducing the cost and increasing the efficiency of educational communication. The real instructor only needs to record a 1-minute video, combined with the content input of the course text, and the AI digital human video can be generated in batches with the image and voice of the real lecturer through the SenseTime Ronin platform.