Banzhou District actively promotes the integration of government services in cities, counties and villages, and realizes the "one-window service" in towns (townships) and villages through measures such as building a city, county and rural government service network and integrating government service resources. Intimate government service measures are like a Lucky Star Chinese Restaurant, warming the hearts of the masses.
Yaxi Town is one of the pilot towns (streets) in the province "one window through the office" reform, into the Yaxi Town Party Affairs and Government Affairs Service Center, three "one window through the office" comprehensive windows continue to have the masses to consult and handle various businesses.
Wang Yuanmin took his younger brother's discharge records, invoices, expense lists and other materials to handle the medical insurance reimbursement business in other places. Chu Jun, the staff of the comprehensive window, was very patient in the reception, and according to the requirements of the "one-window service" of the comprehensive window, she received the relevant information and issued a certificate of acceptance to Wang Yuanmin.
"We will conduct a preliminary review of her information, and after the preliminary review, we will submit the information to the Banzhou District Medical Insurance Bureau, which will conduct a re-examination, and after the review is passed, the final settlement and payment will be made." Shi Chujun said.
By integrating resources and optimizing the process, the Party Affairs and Government Affairs Service Center of Yaxi Town has centralized the approval matters originally scattered in various departments into one window, realizing "one-window acceptance and integrated services". In the past, it was necessary to run several windows, but now it can be done in one window.
"The processing efficiency is very high, it can be done in a few minutes, and the service attitude is also very good." Wang Yuanmin said.
Zhou Yunfu opened a yellow cake production workshop in the town, and he needed to apply for a business license, food workshop registration certificate and other licenses.
"We started the application procedures in Duck Creek for the first time, because we didn't understand a lot for the first time, the staff explained to us in more detail, the handling was relatively smooth, the speed was very fast, and the service was also satisfied." Zhou Yunfu said.
The Party Affairs and Government Affairs Service Center of Yaxi Town has set up three comprehensive acceptance windows, where the masses can handle 169 matters involving human resources and social security, medical insurance, civil affairs, village construction, agriculture, etc.
"We have accurately and openly sorted out the handling matters, compiled and disclosed the service guide, and constantly optimized our personnel structure, now we have a total of 10 staff in the center, scientifically set up AB posts, and finally effectively improved the service efficiency by providing assistant agency business." Xie Ting, director of the Party Affairs Service Center of Yaxi Town, said.
Yaxi Town is one of the 15 benchmark demonstration towns of rural integration in Zunyi City, and the convenience measure of "one window for all" has directly benefited the village. Each village (community) has set up a convenient service station, so that villagers can handle their own affairs without leaving the village.
The "five micro and five governance" governance model of Jinzhong Village, Yaxi Town, has been listed as a national rural grassroots governance demonstration village, a provincial democratic rule of law demonstration village, and a municipal "five strong organization" demonstration village. Luo Yongqiang, who is 77 years old this year, came to the convenient service point of Jinzhong Village to handle the annual review of the pension, and with the help of the staff, the old man quickly completed the annual review on his mobile phone.
"The service attitude is very good, and I can do it at any time, which saves a lot of time." Luo Yongqiang said.
"The convenience service point in our village, the masses come to do things, the village can handle it, and we can handle it directly. If there is no authority, we will collect the information in a unified manner and hand it over to the town-level party affairs service center, and provide door-to-door service for the elderly with limited mobility. Zhao Denghua, deputy secretary of the general party branch of Jinzhong Village, Yaxi Town, said.
It is understood that Yaxi Town, with the Party Affairs and Government Affairs Service Center as the main body, has established 10 village (community) convenience service stations, realizing full coverage of the town. Through the service mode of "placing orders" by the masses, "dispatching" by village cadres, and "receiving orders" by the government affairs center, the masses are allowed to run away less and not run away, and 103 public service items are extended to village-level convenience service points.
"Since the start of the integration of municipal and county government services in the city, Yaxi Town, as one of the city's benchmark demonstration towns, has always taken the pilot construction as the main starting point and important carrier for deepening the construction of the business environment and promoting services for the people. Take the standardized positional construction as the foothold of the work, set up relevant functional areas, realize the functional layout, and ensure that there are positional services; With service for the people as the starting point of the work, and the goal of 'mass satisfaction', we will make every effort to build a Yaxi government service environment that serves the people better, handles events faster, and is more recognized by the masses. Wei Minglu, deputy secretary of the Party Committee of Yaxi Town, said.
In addition to the public security, real estate, and taxation are included in the comprehensive window of the industry, the rest of the departmental matters are included in the comprehensive window of natural persons and legal persons according to the classification of service subjects, so that the front desk comprehensive acceptance, background classification and approval, and comprehensive window delivery, so as to realize the enterprise masses "enter a door, take a number, go to a window, and do everything". At the district level, there are 6 comprehensive windows for natural persons and 6 comprehensive windows for legal persons. A total of 58 comprehensive windows have been set up in the convenience service centers of towns (townships and streets) in the district.
The "one-window service" has comprehensively promoted the standardization, standardization and facilitation of government services, and effectively improved the level of government services in the whole region. It has further promoted the quality and efficiency of government services.
Source: Weibo State
Editor: He Zujia