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The industry benchmark! Fat Donglai compensated customers with a total of 8.833 million yuan and rewarded customers with complaints of 100,000 yuan!

author:Opposition

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In the early morning of June 27, the official account of "Fat Donglai Trading Group" published the "Report on the Hygiene Problems of Fat Donglai Catering Merchants in Xinxiang".

The starting reason was that a customer photographed the poor sanitary environment of the "rolling dough" processing site of Xinxiang Fat Donglai Joint Venture Catering, so it was exposed on a certain platform.

The industry benchmark! Fat Donglai compensated customers with a total of 8.833 million yuan and rewarded customers with complaints of 100,000 yuan!
The industry benchmark! Fat Donglai compensated customers with a total of 8.833 million yuan and rewarded customers with complaints of 100,000 yuan!

In order to thank the customer who exposed the problem, Fat Donglai will give him a cash reward of 100,000 yuan.

At the same time, for customers who purchased rolling dough and spicy noodles at the catering department of Xinxiang Fat Donglai two stores from June 9 to 19, 2024, they will be refunded in full and an additional compensation of 1,000 yuan will be provided (a total of 8,833 copies).

The industry benchmark! Fat Donglai compensated customers with a total of 8.833 million yuan and rewarded customers with complaints of 100,000 yuan!

In addition, we have decided to dismiss, dismiss and cancel the year-end benefits of the relevant employees.

Finally, we ask Xinxiang Fat Donglai dough rolling merchants to immediately suspend business, and terminate the contract to terminate the cooperation, and withdraw the cabinet within a time limit.

The industry benchmark! Fat Donglai compensated customers with a total of 8.833 million yuan and rewarded customers with complaints of 100,000 yuan!

The 6-page report document is sincere, and you can see the sincerity of Fat Donglai's remorse and apology

Fat Donglai is through the remedies again and again, to recast consumers' trust in the enterprise, in today's era of competition and inferiority, not only "out of the mud but not stained", but also "immeasurable merit".

The industry benchmark! Fat Donglai compensated customers with a total of 8.833 million yuan and rewarded customers with complaints of 100,000 yuan!

Fat Donglai is intimate with consumers, and other brands play with consumers and employees. The most ironic thing is that Fat Donglai, who really gives employees treatment and really gives consumers price + volume service, has made a lot of money; For employees, "if you don't do it, some people do it", and the brand of to B business logic has been losing money year after year, which belongs to the wonders of the supermarket industry.

The industry benchmark! Fat Donglai compensated customers with a total of 8.833 million yuan and rewarded customers with complaints of 100,000 yuan!

But I'm really afraid that competitors will help Fat Donglai/Yu Donglai "make gods", I'm not afraid of splashing dirty water, I'm afraid of blowing and singing praises, and I really hope to take precautions.

Fat Donglai's model is too simple, too easy to imitate, isn't it just to treat customers as people and employees as people! It's time to make a fortune!

The industry benchmark! Fat Donglai compensated customers with a total of 8.833 million yuan and rewarded customers with complaints of 100,000 yuan!

Fat Donglai is to pet his own family, pet customers, is really to put customers in his heart, pet employees, is to really give a high salary!

The industry benchmark! Fat Donglai compensated customers with a total of 8.833 million yuan and rewarded customers with complaints of 100,000 yuan!

Look at Fat Donglai, and then look at Brother Xiao Yang, Brother Xiao Yang is like joking, there is a problem "Someone hacks me", "We have no problem", "We don't pay", "My family believes in me, it's over"

The industry benchmark! Fat Donglai compensated customers with a total of 8.833 million yuan and rewarded customers with complaints of 100,000 yuan!

What is it?!!! There is still such a detailed investigation report!! The investigation report is more detailed than my work report

The industry benchmark! Fat Donglai compensated customers with a total of 8.833 million yuan and rewarded customers with complaints of 100,000 yuan!

I'm lucky to be one of them, but the voucher is gone, only the video and the receipt for buying other things, but according to the virtue of Fat Donglai, it should be able to claim success. The value of this wave of marketing is much greater than 800w, and it is also the most positive marketing I have ever seen, or forced marketing. Last time, Hema ate insects, and I broke them from 20 coupons to 1k (Article 148 of the Food Safety Law), and I signed a non-public agreement, and the judgment was made.

The industry benchmark! Fat Donglai compensated customers with a total of 8.833 million yuan and rewarded customers with complaints of 100,000 yuan!

In the 90s, he dared to donate his savings to the country to donate 20,000 yuan to build an aircraft carrier, and his character is worthy of your trust!

The industry benchmark! Fat Donglai compensated customers with a total of 8.833 million yuan and rewarded customers with complaints of 100,000 yuan!

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