Recently, some customers publicly reported that in the catering department of Fat Donglai Shopping Mall, the production environment of "rolling dough" is dirty and messy, and food safety is worrying.
Not long after the video was released, Fat Donglai reacted quickly and issued an investigation report: the customer's report is true.
On the 27th, Fat Donglai once again announced the handling plan for this incident, which surprised many people.
1. Customers who report problems will be rewarded with 100,000 yuan.
Customers who purchase rolling dough during the period of 2.6.9--6.19 can get compensation, and the standard is 1,000 yuan per person.
It is understood that during this period, Fat Donglai sold a total of 8,833 rolls and needed to pay 8.833 million yuan.
The total compensation is nearly 9 million yuan.
3. The supervisor and quality controller are mainly responsible for dismissal. The position of store manager was abolished.
4. Give the cooperative merchants to terminate the cooperation and withdraw the cabinet. And reserves the right to pursue legal liability.
I have to say that Fat Donglai's handwriting this time is not ordinary, and at the same time, it has once again won the recognition of consumers.
Netizens hotly discussed:
If there is a problem, it will be dealt with, and if there is no problem, it will play a warning role, and Fat Donglai will never wronged his employees.
Is it 1,000 per person, or 1,000 per serving?
Lost money, but won word of mouth.
So that's what happened.
According to Fat Donglai's style of acting, the staff will urge you to refund [呲tooth]
From a supermarket to a brand, Fat Donglai is worth it!
Almost no one can do it, Fat Donglai is excellent [Like]
There is a pattern and responsibility, and if I have the opportunity in the future, I will also go shopping.