With the popularization of the Internet and the rapid development of e-commerce technology, Malaysia's online retail market has shown a rapid growth trend, and consumers have gradually developed the habit of online shopping, and the potential of online shopping channels should not be underestimated.
Most Malaysian consumers believe that online shopping is cheaper than shopping in stores. Online retail is often less expensive, allowing consumers to buy products at a lower price and shop around more conveniently, for example, by participating in platform events or store deals.
Malaysia's high per capita income level can even bring new opportunities for high-end home appliance consumption and innovation.
However, judging from the data released by GF Securities, as of now, Malaysian consumers have an absolute advantage in offline multiple channels when purchasing home appliances, and online shopping channels occupy a relatively small proportion, and there is still a lot of room for development.
In addition, Malaysia has a wide range of shopping malls and supermarkets, and some consumers prefer to experience the quality and appearance of the products in person rather than online.
Therefore, it is not enough for brands to sell home appliances in Malaysia and only lay out the field of e-commerce. There are still some challenges in online retail of home appliances in Malaysia.
AIYA Warehouse can help sellers carry out multi-channel distribution layout, combining the vast online e-commerce market + dominant offline B2B/B2C channels, so that overseas sellers can enter the local market faster.
In addition to multi-channel distribution, the delivery timeliness has always been a headache for many cross-border sellers, and the delivery timeliness of many overseas warehouses on the market is not stable enough and the delivery speed is slow.
Recently, various Southeast Asian e-commerce platforms have repeatedly adjusted the delivery timeliness of each site, and from this point of view, many sellers are currently unable to meet the platform's delivery timeliness requirements!
AIYA Warehouse can achieve 12-hour fast delivery, and the delivery timeliness is more stable, which can meet the requirements of stores/order fulfillment on various e-commerce platforms.
The 60,000-square-meter standard high-shelf warehouse customized for large goods is more widely used and has a stronger bearing capacity, effectively improving the storage height and space utilization rate of the warehouse, and meeting the storage needs of a variety of large goods.
For home appliances, after-sales service is inevitable.
At present, many sellers are still unable to deal with after-sales problems smoothly and properly, especially for goods such as home appliances that may need to be repaired and tested, which is one of the reasons why many consumers prefer to choose offline shopping for after-sales processing.
In order to help overseas sellers deal with the problem of difficult after-sales of overseas home appliances more smoothly and quickly, Eyasia Warehouse can provide exclusive after-sales service for all sellers, improve the shortcomings and deficiencies of after-sales, and better improve customer satisfaction, which can greatly reduce customer complaints, improve store ratings, optimize reputation, and improve market competitiveness.
In addition, AIYACCANG has broken the "standardized" service strategy, vertically segmented, and constantly explored the various needs of sellers in different categories, providing sellers with more refined and personalized value-added services for customized needs to meet the diverse individual needs of different sellers.
As Shopee's officially certified A-level warehouse and the best third-party warehouse, Aiya Warehouse has always demanded itself with A-level warehouse service standards, hoping to help sellers focus on operations, open up local sales channels, optimize/reduce management costs, and quickly enter the local market with more diversified solutions and more comprehensive and effective services.
One-stop overseas warehouse for new domestic brands to go overseas
AIA Warehouse focuses on providing fast, compliant, customized and professional exclusive warehouse solutions and personalized value-added services for new domestic brands going overseas in Southeast Asia, providing one-stop overseas services for Chinese brands strategically deploying the Southeast Asian market, and helping overseas enterprises to quickly open the Southeast Asian market.