Ventu / Stray Dog Kanshan
Editor/Stray Dog Kanshan
Today's topic: My package arrived a week ago, but I couldn't receive it immediately because I was in a meeting. We got into an argument after frequent phone calls from the courier and he seized my belongings. I contacted the person in charge of the company and learned that I needed to apologize before sending the goods back. I suggested that both parties should first apologize for the interference with work and the seizure of items. The person in charge refuses and hangs up. I don't think couriers should ask customers to apologize for their mistakes, but should be professional in their service. Are couriers so honorable now?
Couriers play an indispensable role in our daily lives, shuttling through the streets and alleys to bring us the convenience and surprises of life. But in recent years, the behavior of some couriers has made people wonder: "Why are couriers so noble now?" ”
The word "honorable" should have been used to describe those who are virtuous and respectable. But when it is used to describe a courier, it seems to have changed its flavor. What we see is no longer the smiling and patient courier who serves the courier, but the person who has an arrogant attitude towards the customer, and even speaks ill of him. This kind of "honor" is obviously not what we expected.
Let's take a look at what netizens have to say
When I was helping a friend to send it, I met a kind of person, and I didn't answer the phone and didn't write the address in full, so I didn't send it and pulled it back. People call and say that you can't figure out what kind of goods to send at your address? Doesn't the person who delivers the delivery know the address?
Sending express delivery to the delivery of food encountered in countless wonderful, met an early in the morning called to say that the fish to buy is ornamental fish to I quickly send over, I do not do the work in my hands, hurry up to send him over, the result is not at home phone answer, noon to send him or not at home phone answer, in the afternoon directly complained that did not give him delivery...
Home delivery means that someone will come to the recipient's address to sign for the package within 24 hours. The express locker is for the recipient who does not have time to sign for the package, and it is kept by the express locker, which is safe and convenient
Don't you have any points for what you bought? Like the address I send when I buy things, I know the address, the courier doesn't have to call me at all, people like you don't have to worry about themselves, others are anxious for you, people call so many times to inform you, and turn around to sarcastically others, and embarrassed to send Zhihu? It's not a strange thing
I deliver takeaways, often hold the security guard, it's not me who takes people first, it's people who hold me first, and I can't understand the door, but my temper is quite big
It's better to block the phone, call it directly, go to the system if it doesn't work, return it three times in a row, and you have to record this kind of person, do things, just make him look good, and go directly to the court to sue him for extortion
It's very pertinent.,There have always been 9 pieces of 9 free shipping stalks.,Now because of the continuous crazy roll.,It's to the point where 9 cents and 9 can be free shipping.,It's less than a dollar! That's what you still expect to be able to deliver to your hands at a good price, and some people are still ashamed to say: I paid the courier fee! If you get cheap, you can steal the fun, and pretend to be an uncle.
Now the couriers are all virtual numbers, and they can't receive messages at all.
He definitely didn't reply to the message, if he replied in time, the courier would have called him seven or eight times when he was full
I've sent flashes, and I've never seen the humility of the other party in my life.
It's very simple, if you don't make money, you're tired like a dog, who will give a good face?
If the courier calls you several times and doesn't answer the message, I will refuse to accept it to you
I hope that all courier companies and couriers can realize that quality service is the key to winning the trust of customers. We, the consumers, are also willing to be understanding and tolerant, but only if we can build on mutual respect. In the future, let's look forward to a more harmonious and efficient express delivery environment!
What else do you have to say about this? Share your thoughts in the comments section!
Don't forget to give us a like, a post, and a message, every little action of yours is the greatest encouragement to us!
#头条创作挑战赛##头条创作人##头条创作挑战大赛##头条创作模板#