The business volume is large, the contract documents are many, the information is asymmetrical, the degree of marketization is high, the speed of cargo rights and capital flow is fast, there are many upstream and downstream service links, and there are many uncertain risk factors...... The traditional economic model faces many challenges in terms of resource allocation and efficiency improvement, and behind the platform-based organization is the contradiction between "demand" and "creation". How can supply chain enterprises agilely and efficiently match with a variety of external personalized needs?
As a national 5A-level logistics enterprise and a smart industrial supply chain integration service platform of China North Industries Group, China Ordnance Materials Group is problem-oriented, innovates the "three-pronged" shared management model of whole-process control, full-line execution and full-link service, breaks through management blockages, builds basic capabilities and integration advantages of industrial chain and supply chain integration, and supports China Ordnance Industry Group to win the first place in the military industry group in the procurement management benchmarking evaluation of the State-owned Assets Supervision and Administration Commission for many consecutive times.
Whole-process control to build a strong line of defense against risks
Process-driven management innovation. The material group is customer-centric, adhering to the construction ideas of "the whole process of contract management" and "one-stop information service", and forming a whole-process management and control system from horizontal to edge and vertical to the end in accordance with the logic of the front, middle and back office ecological organizational structure. The front office business department is close to the market, has the best understanding and insight into customer needs and behaviors, and is responsible for acquiring resources, maintaining customers, and serving customers. The middle office department shares the management center, digital center, and supply chain operation center, providing professional capabilities for front-end business operation and innovation, and is responsible for business execution, data management research and development, and service model development. The back-office management department provides infrastructure construction, service support and risk management and control for the company.
Create a "firewall" of risk.
In view of various potential risks, focus on key links such as capital and cargo rights, coordinate the operation of the front, middle and back offices, implement the contract project manager responsibility system, supervision and review mechanism, and the working mode of "grading and classification, one thing and one letter", establish an interlocking dynamic management mechanism, from service supervision to early warning feedback, effectively play the role of physical isolation, ensure the standardization and transparency of business execution, and fully ensure the safety of business operations.
Unified data standards and service systems. Promote the standardization of category, commodity, customer and supplier data, improve merchant management, transaction performance and risk management, and establish a unified platform membership system in combination with inquiry and procurement, bidding and bidding transactions. Establish a risk management framework with integrated functions, so that customer access and credit management can be shared by one and multiple people, and use technical means to achieve "online + standardization + visualization" to control human risks and moral hazards.
Full online execution to improve service efficiency
Intelligence leads technological innovation. Contract control, transfer of goods rights, capital receipt and payment, automatic document preparation of domestic and foreign trade documents...... In response to these large-scale and repetitive businesses, the material group replaces manpower with technology, uses RPA process robots and OCR technology, and adopts "mechanism + standard + technology" to realize the electronic online operation of 381 approval processes, 7*24 hours of uninterrupted processing, with an average annual online approval of more than 45,000 times and saving 9,861 hours of labor, creating a "sharp eye" for identifying business processes and carrying out effective supervision.
(RPA Process Automation Robot Software)
Digitalization empowers business transformation. Since its establishment in April 2020, the shared management center has optimized a total of 187 business processes, and formed 15 standardized operation document manuals and business process diagrams covering 10 categories and 24 specific businesses of the department. The combination of online and offline, from the receipt and processing of orders, to the deployment and transportation of goods, to the tracking and service of after-sales, every link pursues precision and efficiency to ensure that customers can feel the high-quality service experience at every touchpoint.
The visual management platform improves service quality. By using the BI system, the whole process of information management of contract execution, accurate positioning of abnormal business, real-time control of business progress, remote operation of the electronic signature function, as of July 2024, a total of more than 19,789 online printing orders have been completed, and the efficiency has increased by 92.5%. Promote the direct connection between the ERP system and the treasury system, realize the whole process monitoring of futures data and capital information, optimize the capital guarantee of "industry and finance integration", and quickly seize the value space.
Full-link service Respond to needs in a timely manner
Develop the platform economy and promote business model innovation. Expand the flexible chain around the industrial chain, promote the digital and intelligent transformation of the supply chain, deeply sort out and make every effort to open up the blocking points and breakpoints of the manufacturing industry chain and supply chain, do a good job of strengthening the chain and extending the chain, strengthen the accumulation, sharing and flow of innovative elements, and further open up the production process and finance, logistics, trading markets and other channels, form a full-link service model of co-creation, sharing and mutual empowerment, and promote the precise docking of supply and demand.
Modernize your e-commerce platform. Integrate value-added services such as procurement, warehousing, logistics, processing, and information, and provide a comprehensive service plan of "platform + business" to solve the "last mile" problem of market transformation. 123 smart containers were set up at the production sites of 23 enterprises, and the average inventory of enterprises decreased by about 14%. In Beizhong Group and other enterprises to create a new front warehouse service system, in order to achieve "zero inventory" and improve production efficiency for beneficial exploration. Supporting consumption assistance, 350 kinds of special agricultural products such as Honghe and Gannan have been put on the shelves, and a total of more than 5,000 yuan has been sold, which has strongly supported the fixed-point poverty alleviation and rural revitalization of China North Industries Group. The "Sunshine Seven Mining" e-commerce platform won the "Top Ten Digital Procurement Platforms in China in 2023".
(China North Industries E-commerce Platform won the "2023 Top Ten Digital Procurement Platforms")
(China Ordnance Industry e-commerce platform has installed smart containers for many enterprises under Ordnance Equipment Group, which greatly shortens the procurement time and improves the procurement efficiency of enterprises)
Promote the core capacity building of military logistics platforms. The system uses new technologies such as Beidou positioning and short message communication, video surveillance and face recognition, artificial intelligence and geographic information, and Internet of Things sensing to establish a three-dimensional intelligent monitoring capability of "Beidou three generations + video surveillance + sensor monitoring", with functions such as real-time monitoring of the transportation process, emergency response to emergencies, and traceability and accountability of the post-event process, which can realize the whole process of the entire transportation process, online real-time monitoring and command and dispatch. Realize the unified management of "one platform" for military road and railway transportation, the whole process, all elements, and all-weather real-time monitoring of in-transit transportation tasks, and successfully complete the 20th National Congress of the Communist Party of China, the National Day Military Parade, Zhuhai Air Show and other major activities.
(Military Logistics and Security Center Assists in the Relocation of Chinese Ships)
The material group adheres to digitalization as the starting point, takes supply chain optimization as the guarantee, relies on the e-commerce platform and military logistics and security platform, improves the integrated operation group management and control mechanism, gives full play to the functions and regional advantages of the subsidiary, and realizes the multi-dimensional sharing of data, resources, products and standards of the parent and subsidiary, accelerates the construction of a new system of efficient intelligent supply chain services and modern logistics business, and is based on the glorious mission of serving the national strategy, serving the national defense and military industry, and serving the high-quality development of the group company. Adhere to innovation-driven and deepening reforms, and enhance the vitality of development momentum.
Author: Peng Shanling Wang Pengfei