Red Network Moment October 8 news (correspondent Yu Xin Chen Siying) "The repair master has worked hard, and the service channels of the power supply company are smooth and powerful, praise for you!" At 22:58 on October 6, a WeChat message was sent from the mobile phone of the customer Ms. Lin to the Hetang grid service group of the State Grid Zhuzhou Power Supply Company.
Ms. Lin, who lives in Guihua Road, Hetang District, at 22:19 on October 6, for some reason, the home suddenly ran out of electricity, and there was no one in the family who understood electricity, only the old and the young, anxiously you looked at me, I looked at you. "The next-door neighbors have electricity, and I guess the problem is at home." Ms. Lin wants to ask the power supply company for help, now are "cloud services", she remembers that the grid service group has the grid staff of the power supply company recommended the online power channel many times, Ms. Lin hurriedly carried out the "fault repair" on the State Grid Hunan Electric Power public WeChat, less than 5 minutes, the mobile phone rings, and sure enough, the power supply company staff phone, and told her: "Don't worry, it will arrive soon!" ”
Originally it was a National Day holiday, and nothing could be done without electricity. In the darkness, the family sat together and waited quietly. At 22:41, Master Yi of Hetang District arrived at the scene and quickly and neatly checked the fault, which turned out to be burned out of the line switch behind the table. Master Yi replaced the switch for Ms. Lin's home, the electricity was quickly turned on, and Ms. Lin's family blossomed. Master Yi confirmed it again, packed up the tools and left, and before Ms. Lin could thank her in person, she praised the repair master in the Lotus Pond Grid Service Group.
In order to ensure the reliable operation of the power grid during the National Day and the people can spend a happy and bright festival, since mid-September, the State Grid Zhuzhou Power Supply Company has strengthened the pre-holiday special inspection in view of the special situation of high temperature and high load on this year's National Day, and made every effort to do a good job in power conservation during the National Day. Organize personnel to conduct strict inspection and detailed visits to the power supply and backup power supply of important users and places, review and measure the distribution transformer and rectify the existing safety hazards in time. At the same time, comprehensively strengthen the National Day emergency duty force, improve the response speed, during the National Day, Zhuzhou City and County power supply service command center accepted a total of more than 6,000 customer appeals from various channels, dispatched more than 1,500 emergency repair personnel.