In order to solidly promote the rule of law in petition work and improve the efficiency and transparency of petition agency work, Xilin Gol League independently developed the Xilin Gol League's WeChat mini-program for petition agency, further smoothed and standardized the channels for the expression of public demands, coordination of interests, and protection of rights and interests, so as to achieve "more data and less errands for the masses", and the level of petition agency has been continuously improved.
If you want to reflect the problem, you can pick up your mobile phone, open WeChat, and find the Xilin Gol League Petition Agency Mini Program for quick registration.
The steps are very simple and quick
Let's take a look!
After the user submits the to-do items through the "I want to petition" function module, the petition agent can receive a reminder through SMS as soon as possible
After entering the Mini Program interface, select the "To-Do Items - Pending" function module to receive it, and the reflector will also receive a reminder from the agent to receive a text message
In the background, the petition agent screens the nature of the case on behalf of the agent, and the letter-or-visit matters within the scope of the agency are to promote the resolution through coordination with the relevant competent departments, and guide the letter-writer or visitor to resolve matters involving law, litigation, discipline, and other matters through statutory channels
After the processing is completed, the agent clicks on the to-do item through the "To-Do-List-Processing" module, and then fills in the processing result in the to-do summary and feeds back to the user who submitted the item through the Mini Program
This process not only allows the masses to intuitively see the progress of each step of problem handling, including the specific reception and processing time and clear processing results, but also enhances the public's sense of trust and satisfaction with the petition work, and promotes the transparency and efficiency of government services.
At present, the Xilin Gol League's WeChat mini-program for letters and visits has been fully promoted in 13 banner counties and cities (districts) across the Union, and the completion rate has reached 100% since it was promoted and used for a month.
Source: Inner Mongolia petition