Yuanshanzi Village, Youyouban Town, actively creates a "nanny-style" intimate service model, integrates the assistant agency into the construction of the village committee's service system in an all-round way, and makes every effort to open up the "last mile" to serve the masses, so that people's livelihood services have "speed" and "temperature".
The survival certification of the disabled is a key government service item, which is directly related to the livelihood security and social rights and interests of the disabled. Through regular survival certification, the government is able to update the disability information database in a timely manner to ensure that various subsidy policies are accurately implemented. Uncle Chang is an ordinary resident of the village, and it is inconvenient to travel due to physical disabilities, so it is extremely difficult to handle business every time. Through the assistant agency service window set up by the village committee, Uncle Chang handled the survival certification of the disabled on the spot. "In the past, I had to go far away to go through these procedures, but now I can do it at my doorstep, which is really convenient!" After the certification was successful, Uncle Chang said excitedly.
The assistant agency window not only solves the problem of difficult work for villagers, but also shortens the distance between the government and the people, making government services more transparent, efficient and humane. In the next step, Yuanshanzi Village will continue to promote the agency business, summarize work experience, strengthen exchanges and learning, explore good service practices, and continuously improve and promote the high-quality development of grassroots governance.
Contributed by: Gao Yuzhen, Yuanshanzi Village
Editor: Jing Lan
Editor-in-charge: Wang Bo
Review: Chen Xiaoling