#长沙头条##湖南省人民医院#
Her Lucky Star Chinese Restaurant smile and heartfelt words really warm people's hearts. Today, I was walking in the corridor, looking at their work cards, and I couldn't help but want to praise them from the bottom of my heart, and they gave patience and warmth to the patients. The hospital is cold, but here it is warm, touching what I see, grateful to meet, the doctor is benevolent, tomorrow will be better! ”
This warm message comes from a three-page handwritten letter of commendation received by the sixth ward of the cardiovascular department of Hunan Provincial People's Hospital recently. This letter of commendation was written by the patient Sister Zhou to the team of head nurse Peng Jingjing of the sixth ward of the Department of Cardiovascular Medicine, and she was deeply moved by their warmth and patience, so she wrote this affectionate letter of praise by herself.
▲A letter of commendation written by the patient Sister Zhou to the head nurse team of Peng Jingjing in the sixth ward of the Department of Cardiovascular Medicine of Hunan Provincial People's Hospital
The adjacent bed in the ward where Sister Zhou lives is 74-year-old Grandma Peng, who suffers from coronary heart disease, recently went to the outpatient clinic of Yuelu Mountain Branch of Hunan Provincial People's Hospital for chest tightness and chest pain, and then entered the sixth ward of the Department of Cardiovascular Medicine for treatment. Transcoronary angiography showed that Grandma Peng's left anterior descending artery was 50-70% stenosis at the proximal end, 75% at the median end, 50%-60% stenosis at the middle of the left circumflex artery, and completely occluded at the distal end. After surgical treatment, Grandma Peng had no residual stenosis in the left anterior descending artery stent, and she is expected to receive right coronary intervention in one month.
During her hospitalization, Grandma Peng was accompanied by her children and took care of her. But because Grandma Peng has a strong personality, the children have never dared to tell the truth about their illness. When she was about to be discharged from the hospital, Grandma Peng learned that she would have another operation in a month, which was difficult to accept for a while, and she was depressed, scared and resistant to her children, and even refused to be visited by her children and relatives and friends, crying silently on the hospital bed alone.
At this time, Grandma Peng's daughter, who was worried about Grandma Peng but was helpless, had no choice but to find Nurse Peng Jingjing and said to her: "Nurse Jingjing, my mother usually listens to you the most, you can help us persuade her." After understanding the situation clearly, the head nurse Peng Jingjing immediately rushed to Grandma Peng's side, chatted with her for nearly an hour, and personally carried the infusion bag to take her to the toilet.
▲ Through the information of the medical staff posted in the corridor of the sixth ward of cardiology, the patient Sister Zhou learned that it was Peng Jingjing, the head nurse of the ward, who took Grandma Peng with an infusion bag to take her to the toilet
Under the patient and gentle guidance of head nurse Peng Jingjing, Grandma Peng's heart knot was finally opened, and she turned from crying to laughter, and was successfully discharged from the hospital on October 17. This scene warmed her heart in the eyes of Sister Zhou, a patient on the adjacent bed.
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▲ The video of the patient's Sister Zhou "secretly shooting".
Sister Zhou also said that she had seen head nurse Peng Jingjing talking to the diabetic girl in bed 37 who was broken down many times, and as a patient with diabetes, she not only felt the pain of the little girl in bed 37, but also was moved by the patience and gentleness of head nurse Peng Jingjing. This 18-year-old girl is a type 1 diabetic patient, who has suffered from illness for many years, so she is depressed, and she is reluctant to wash her face and bathe during her hospitalization.
▲ Yan Zhidan, the caretaker of the little girl in bed 37, asked the head nurse Peng Jingjing to do psychological counseling for the little girl
So the little girl's caretaker Yan Zhidan found the head nurse Peng Jingjing, hoping that she could give the little girl psychological guidance. After seeing the head nurse Peng Jingjing giving psychological counseling to the little girl many times, Sister Zhou also took the initiative to join the team to relieve the little girl, and took her own experience in disease treatment as an example to persuade the little girl to cheer up and actively cooperate with the treatment.
▲The six departments of cardiology of Hunan Provincial People's Hospital prepared a set of seven books for diabetic patients
While giving psychological counseling to the little girl, the head nurse Peng Jingjing "forcibly" cheered her up, starting with the most basic brushing of her teeth and face. On the same day, the little girl began to eat by herself, and the next day she began to consciously take care of her own life without being persuaded by others.
▲ Peng Jingjing, the head nurse, and Sister Zhou, the patient, gave psychological counseling to the 37-bed girl
After learning that the little girl has a 12-year-old brother at home who needs to be taken care of by her mother, so she often has a great psychological burden because of her illness, the nurses in the sixth ward carefully prepared pillows, quilts and other daily necessities for the little girl's mother, so that she can accompany and take care of the little girl.
With their help, the little girl has gradually become cheerful, and she also took the initiative to tell the head nurse Peng Jingjing that she wants to be discharged from the hospital quickly and go back to cook food for herself according to the recipes on the mission materials.
▲With the encouragement and help of the medical staff of the six departments of cardiology, the little girl in bed cheered up and began to take the initiative to learn and understand the knowledge related to the disease
Seeing the slogans on the corridor wall of the Sixth Department of Cardiology ward, "Benevolence and benevolence, building dreams for the heart" and "Comparing the heart to the heart", Sister Zhou said, "I used to see these slogans, I thought these were just slogans, but in the Sixth Department of Cardiology, I really felt that this is not just a slogan, they are doing really well!" ”
▲The Sixth Department of Cardiology of Hunan Provincial People's Hospital takes "benevolence and benevolence as the heart to build dreams" as the humanistic care concept
▲The calligraphy work "Comparing the Heart to the Heart" given by the patient to the Sixth Department of Cardiology of Hunan Provincial People's Hospital
Sister Zhou's sincere and touching letter of praise gave great affirmation and encouragement to the medical team of the sixth ward of the Department of Cardiology, and the head nurse Peng Jingjing said with a smile: "Our medical staff are sometimes healing, often helping, and always comforting, we should not only pay attention to the disease itself, but also give psychological support and comfort to patients." Our medical staff and patients are heart-to-heart, and with the understanding and affirmation of patients, our future work will definitely get better and better. ”
▲The patient and his family presented a pennant to the medical staff of the six cardiology departments of Hunan Provincial People's Hospital
Hunan Medical Chat Special Author: Hunan Provincial People's Hospital, Liang Hui, Wu Xinyi
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(Editor YH)