職位名稱：銷售助理
Job Title: Sales Assistant
辦公地點：Via Barberini, 86， 00187 Roma, Italy
Location: Via Barberini, 86， 00187 Roma, Italy
職位類型：全職
Job Type: Full time
招聘人數：1名
Numbers of vacancy: 1
主要職責：
負責航空公司客票訂座、出票等基本銷售業務，協助銷售市場拓展及管道客戶維護、旅客服務等售前及售後相關工作，協助完成日常業務相關的行政等工作
Responsibilities:
1.Answer phone inquiry from agents and customers.
2.Serve walk in agents and customers.
3.General sales, including ticketing reservations, exchanges and refunds (BSP ticket refunds etc.).
4.Book value-added products, including STPC and limousine reservation etc.
5.Handle flight schedule change; inform agents and passengers of schedule change, including flight cancellation or delay.
6.Apply for and confirm the service requests including seats reservation, wheelchair, unaccompanied children, special meal, etc.
7.Register Eastern Miles membership and perform related processes.
8.Handle agent and customer complaints.
9.Attend and participate in events, conferences, workshops and meetings that are relevant to the position.
10.Seek potential cooperation opportunities via consulting with business partners.
11.Other things followed the instructions of manager.
基本要求：
-大學大學以上學曆，具備良好的學習能力，同時具備較強的中文、英文、意大利語聽說讀寫能力，良好的人際溝通能力，耐心細緻，具有團隊合作精神，有親和力。
-熟練應用微軟辦公軟體（Excel、word、PPT等）
-有航空業或旅遊行業從業經驗者優先,.
- 其他：擁有意大利合法居留
Requirement and Qualification:
-Bachelor's degree or above, with excellent learning ability, proficient in both written and spoken Chinese English and Italian, strong communication skills, patient and meticulous, possess teamwork spirit, approachable.
-Proficient in using Microsoft Office software (Excel, Word, PowerPoint, etc.)
-Aviation Industry or Tourism Industry Experiences Preferred. the experiences mentioned above the professional requirements may be relaxed appropriately.
-Others: Possessing a legal Italian residence permit.
有意者請将中、英、意文履歷同時投遞至中國東方航空羅馬營業部以下郵箱。
Candidates, please submit your bilingual (Chinese Italian or English) CV to China Eastern Airlines Rome office the following email address simultaneously.
Email: [email protected]
（内容由中國東方航空公司羅馬營業部提供）