The Central Meteorological Observatory issued a red warning for heavy rain at 10 o'clock on June 24, which is also the first red warning for heavy rain this year. It is expected that from June 24 to 27, there will be continuous heavy precipitation in the northern part of Jiangnan, the eastern and southern parts of Jianghan, Jianghuai, Guizhou, Guangxi and other places. With the arrival of the main flood season, Guangxi, Guangdong, Zhejiang, Hunan, Hubei, Anhui, Guizhou and other places have been challenged by the most severe rainstorms since the beginning of the plum season this year.
It is necessary to deal with the uncertainty of flood season risks with the certainty of CPIC services!
CPIC immediately activated the flood control emergency response mechanism, set up a special disaster response working group, and took multiple measures to go to the front line: go to key enterprises, low-lying road sections, old communities, farmland and other risk warning points to carry out inspections and investigations, send risk warnings to car owners and enterprise leaders in advance, and do a good job in disaster prevention and loss reduction; Establish a 24-hour "online + offline" dual-track service, and all claims adjusters are on standby to provide green claims services; Rush to key projects with serious disaster damage, provide professional survey services, and carry out all-round rectification for problems that may occur secondary disasters; Visited local farmers, provided point-to-point disaster prevention service support, provided professional services such as greenhouse reinforcement and canal dredging, and went all out to start the "active battle" of flood prevention and disaster relief.
First-line protection, risk reduction
"Thanks to the help and guidance of the experts of the CPIC, we have done a good job of protection in advance!" Pear farmers in Yuhang District said excitedly.
In Zhejiang, successive rounds of heavy plum rain and heavy precipitation, coupled with extreme microclimate phenomena in local areas, have seriously affected the planting industry of fruit trees in Yuhang District, Hangzhou. In order to ensure the stable production of pear growers, CPIC Property & Casualty Zhejiang Branch, together with local agricultural experts, visited major pear growers in Yuhang District, carried out pre-emptive pear planting risk prevention guidance, and used digital intelligence services such as drones and e-agricultural insurance to observe the topography and orientation of pear planting, check potential disaster risks and key defense areas, and help farmers do a good job in front-end protection to ensure that risks are controllable.
According to the meteorological information released by the Xiangxi Meteorological Bureau of Hunan Province, from June 22, there will be continuous heavy rain to heavy rain in Xiangxi Prefecture in the coming week, which is extremely extreme and has a high risk of disasters. On June 22, Wang Guoyang, a surveyor of Jishou City, conducted an investigation on the easy fishing point, conducted a safety inspection on the vehicles staying at the easy fishing point and notified the owner by phone to move the car to a safe place in time; In order to prevent waterlogging in the garage of the residential community, Xiang Hao, the investigator of the major case, reminded the owners of the community to move their vehicles to a safe place in time. Until late at night on June 22, service personnel Tian Zhiyuan and Xiang Zeyu still stuck to their posts to carry out early warning monitoring and risk reminders for Fenghuang County, a county with heavy rainfall.
First-level combat readiness, fast service
Disaster is an order, rescue is a responsibility!
Since mid-June, Guangxi and other places have experienced continuous heavy rain to extremely heavy rain. Affected by the heavy rain disaster, the number of auto insurance reports increased sharply, and CPIC Property & Casualty Guangxi Branch made full use of online claims service resources to monitor the situation of reported cases in real time, and authorized customers to help themselves online, providing customers with efficient and professional claim guidance and assistance.
In the rainstorm, a disaster-stricken enterprise in Xiufeng District, Guilin urgently reported to CPIC, and the local claims adjuster of CPIC rushed to the scene as soon as possible, fully assisted the customer in carrying out rescue work, carefully counted the losses, provided customers with professional rescue guidance, and completed the signing of the compensation agreement on the spot. ”
In Sitang Town, Lingui County, Guilin City, which was severely affected by the flood, caused a large area of rice lodging, and in the face of severe weather and complex environment, CPIC's front-line service personnel insisted on carrying out survey work with professional skills and rich experience, while assisting relevant local government departments and village committees, and contacting third-party technology companies to start satellite remote sensing to monitor the lost area and clean up and restore the affected areas.
In Guizhou, He Hong, Yu Pengcheng, assistant engineers of CPIC Property & Casualty Guizhou Branch, and others braved the torrential rain to wade through the water to Guizhou Southwest International Home Decoration Expo City to assist in on-site emergency treatment, help customers transport flood control sandbags and set up flood control baffles at the door, assist merchants to transfer valuable goods, and use mobile drainage pumps to pump and drain the water in the cable trough in a timely manner...... Accurate flood warning and timely emergency response have effectively avoided more huge economic losses for enterprise users. Mr. Chen, the relevant person in charge of the home furnishing hall, praised it again and again, and the responsibility of CPIC was even more evident in the crisis!
First-level early warning, digital intelligence empowerment
"Hello, through the alarm of the 'water fairy' equipment, we have monitored that the water level in your factory is rising, and the goods may be flooded, please do emergency treatment as soon as possible." At 2 o'clock in the morning on June 20, the person in charge of a food Co., Ltd. in Jiaxing, Zhejiang Province received an early warning call from the staff of the Zhejiang branch of China Pacific Property Insurance Co., Ltd. in a sleepy eye, informing him that the water spirit equipment on the outer wall of the company's canning workshop warehouse had received a signal of rising water level, triggering a red warning, and it was necessary to rescue and dispose of the goods in the area as soon as possible. The person in charge contacted the factory staff as soon as possible, and immediately transferred the inventory, added backing plates and other emergency measures, and once again efficiently avoided flooding damage during the flood season. Afterwards, the person in charge said: "We feel very relieved to have the 'water spirit' to help take care of the home. ”
"Water Genie" is an Internet of Things (IoT) alarm device introduced by CPIC Property & Casualty Zhejiang Branch for enterprise pre-disaster prevention risk control. The equipment has 24-hour online detection and real-time early warning, which significantly improves the response speed and reduces the customer's losses caused by heavy rain in strong convective weather.
In Guangdong, CPIC Property & Casualty Guangdong Branch actively practiced integrated services for prevention and rescue of claims, launched intelligent claims settlement and advance compensation mechanisms, and used technology to promote professional services, so as to comprehensively help disaster-stricken customers resume work and production as soon as possible. When it was learned that a new energy company underwritten by the disaster was seriously affected, it immediately organized a claims adjuster to go to the disaster site to assist the customer in scientific rescue and loss inventory, and used advanced survey tools such as drones and total stations to quickly and efficiently do a good job in disaster site investigation and loss assessment, and at the same time opened a disaster green channel and an exclusive compensation prepayment channel to help post-disaster reconstruction and escort the real economy.
First-line support, build a line of defense
Hubei Province, as an important agricultural area and an important source of food in China, has recently suffered heavy rains, resulting in varying degrees of property losses for several farmers in the area. CPIC Property & Casualty Hubei Branch quickly launched a 24-hour monitoring system, worked closely with local agricultural insurance teams to customize regional emergency plans, and provided personalized assistance plans to effectively alleviate the urgent needs of farmers.
On June 23, CPIC Property & Casualty Hubei Branch received a report from Jinpaiyuan Agricultural Co., Ltd. in Fuchi Town, Yangxin County, that 20 acres of farmland in Yangxin County had been flooded due to heavy rainfall. In the face of flooded farmland, CPIC Property & Casualty's local branch immediately organized drainage rescue and guided farmers to resume production after the disaster, including replanting, fertilization, pest and disease control, etc., and used professional strength to reduce farmers' losses. Mr. Wang, the head of the company, said: "The torrential rain is menacing, and at the critical juncture when the farmland is suffering from severe flooding, it is thanks to CPIC for once again lending a helping hand......
In order to better serve the surging number of damaged vehicles in the heavy rain, in Xianning, CPIC Property & Casualty Hubei Branch organized the "Xianning Emergency Service Team" to rush to the scene to carry out case investigation and disposal of flooded vehicles, convene local rescue vehicles, actively rescue the affected vehicles, and provide insurance claim services. Zhong Wang, a claims adjuster from Meizhou Shared Service Center, has been on the front line of rescue in Pingyuan County, the most severely affected county, checking the damaged vehicles in the flooded parking lot, notifying the owners one by one, and at the same time arranging trailers for the seriously damaged vehicles to be rescued quickly, speeding up the disposal of claims cases day and night, and fulfilling the original mission of CPIC people with practical actions.
In the face of the menacing rainstorm and flood, CPIC attaches great importance to the total score linkage, and institutions at all levels take responsibility for scientific and precise policies, and make every effort to do special things, urgent matters, due compensation, early compensation and quick compensation, countless CPIC people rushed to the front line of flood prevention and disaster relief, and escorted the lives and property safety of the people with the CPIC service of "responsibility, wisdom and temperature"!