In the era of mobile digitalization, the management direction of commercial enterprises will tend to be mobile, digital, intelligent and personalized development, and no enterprise can avoid the impact of digitalization, especially when traditional small and medium-sized commercial enterprises are looking for the direction of development, how to use digital technology to achieve online and offline integrated management, and pay attention to the "inside" and "outside", "online" and "offline" digital consideration, in order to trigger more development possibilities.
For example, during the epidemic in the past few years, many commercial enterprises and wholesalers have seen that the peer enterprises that rely on building B2B online ordering malls to achieve contactless transactions are still hot and have not been affected, which is the product of the development of digital + trade and wholesale, and the impact brought by reality has made many business leaders truly realize the importance of digital upgrading.
As a result, many companies have begun to take advantage of this blank period of business to find an ordering platform to help commercial enterprises build a B2B online ordering system, but they ignore a key problem: there are many ordering platforms in the market that cannot achieve online and offline integrated data collaboration, and they need third-party docking.
The difference between the integrated management system and the docking of multiple systems is compared to the central control of the car, and the integration is similar to the original central control, and there is no problem with smooth use; The result of the installation of docking is that the system is incompatible and cannot be used. Both look the same from the outside, but in fact it is a difference in whether or not "central control" can be achieved.
The status quo of most enterprises is already using the invoicing system or a single financial management system, their starting point is just to build a set of enterprise online ordering system, but then the problem naturally arises, the invoicing system and the ordering system belong to two systems, the data transmission between them can not be seamlessly connected and collaborative, forming an opposing data information island, and the solution is to need two sets of systems for secondary development.
Why is it not good to connect the secondary development of data between the two systems?
(1) The registration process is cumbersome, and the end customer has a poor ordering experience
When the non-integrated management system registers an account with the customer, the operation steps are relatively cumbersome, which will make the customer experience bad when operating, and gradually be abandoned, resulting in the ordering system not being used, and the effect of the enterprise using the ordering mall cannot be achieved.
(2) The purchase cost of two independent systems is high, and the secondary docking is troublesome
If the order mall and the ERP management system are two independent systems, it means that the enterprise needs to spend money to buy, the cost increases sharply, and each time it is necessary to arrange a special person to manually import the data of the order mall to the ERP management system, which not only increases the time-consuming and laborious workload, but also leads to an increase in the cost of enterprise labor costs and time expenditures.
If you find a third party for development docking with additional phone charges, it is rare to realize the synchronization of part of the depth data, and it is difficult to maintain it in the later stage, and the development docking can only be one-way docking, and two-way data synchronization cannot be carried out.
(3) The data cannot be synchronized in real time, and the management is time-consuming and laborious
The data cannot be synchronized in real time, and the data seen by the management personnel is completely inconsistent with the data of the mall and the ERP background, and it is impossible to judge which set of data should be used as the basis for decision-making; If the tool is used for one-way docking, it can only download the order data of the mall to the local area, and the local points, coupons, members, contacts and other data can not be synchronized to the order mall, so that the offline sales data and inventory data can not be 100% synchronized to the mall system, which not only affects the management and decision-making of the enterprise, but also causes a very bad ordering experience for customers.
Therefore, the advantages of an integrated operation management system are highlighted.
Cloud purchase, sale and inventory ERP software enterprise management cloud platform, is a fusion of purchase, sale and inventory ERP management + financial management + ordering system + CRM customer management + WMS warehouse management + TMS driver distribution and other functions of the integrated management system, purchase, sale and inventory system and order system all order data, inventory data, financial data, commodity data, customer data, funds, etc. two-way integration and collaboration, real-time synchronous update, no need to develop docking.
What can the cloud purchase, sale and inventory ERP integrated software system do?
Using cloud purchase, sale and inventory ERP integrated software management, customer registration only needs one step, scan the code to log in to the ordering system, the operation is simple, the front end of the mall and the ERP background are natural, only need to modify the basic data in the background system, the mall can be synchronized immediately, and each update iteration of the system is free to enjoy, without adding any fees.
Among them, it is very important that the cloud purchase, sale and inventory ERP integration software realizes the two-way integration of mall data and background ERP data, from the beginning of the enterprise to the end of the transaction after the collection and bookkeeping, all business link data is updated in real time in a set of systems, making operation and management easier.
Integration of online and offline sales data. As long as the customer places an order in the mall system, the ERP system will automatically generate the corresponding sales order, and the warehouse can complete the delivery according to the sales order, and the commodity inventory data in the purchase, sale and inventory ERP will also be automatically reduced and the sales report will be automatically generated. The same customer logs in to the order account, and the customer can also query the order data of the previous offline.
Integration of online and offline member data. The operation and management of membership is a common marketing method, whether your customers order online or offline, they will consume points according to the set points rules, and customers can use points to redeem online or offline, which can greatly improve customer viscosity and repurchase rate.
Integration of online and offline price data. As long as the customer logs in to the ordering system, the sales price of the goods he sees is also the corresponding commodity level price of the order, so as to ensure the normal operation of the price system of the company's goods.
Integration of online and offline product data. The ordering system can directly refer to the commodity data of the purchase, sale and inventory ERP system, and the goods can be put on the shelves and taken off the shelves to the mall system with one click in the purchase, sale and inventory ERP background, without the need to establish commodity information again, saving time and effort.
Integration of online and offline inventory data. Whether it is online ordering or offline ordering, the inventory of the purchase, sale and inventory system will be automatically deducted, and synchronized to the background of the ordering system, customers can also see how much inventory they have ordered when ordering, so as to avoid customers placing too many orders and not being able to deliver goods in time, resulting in poor customer experience.
Integration of online and offline funds and payment data. Whether it is the advance collection of purchase, sale and storage software bookkeeping, or the payment recharged by the customer in the mall system is displayed in front of the customer synchronously, whether it is the balance change generated by online and offline consumption, the customer can grasp his balance data at any time; In addition, after the customer pays online through the mall, the purchase, sale and inventory background will also automatically generate the corresponding accounting vouchers and collection documents to improve the efficiency of finance.
Integration of online and offline receivables. The arrears generated by online and offline orders, the check receivables in the purchase, sale and storage background are always consistent with the arrears displayed by the customer's own order account, and the customer can clearly know how much he currently owes.
When all the commodity, price, inventory, membership and other data of the online mall are synchronized with the ERP background, there are not so many problems for customers to place orders independently, and the offline sales staff only have the maintenance of customer relations, so the functions of the sales staff will be sublimated, they will have more time to develop new customers, and the company will gain more market share.
The cloud purchase, sale and inventory ERP integration software realizes the integrated management of the whole business process from the mall order - picking - delivery - driver to complete the distribution - financial accounting and reconciliation, and the data of online and offline business links is integrated and collaborative, which can not only help enterprises optimize their own operation and management processes, improve work efficiency, but also reduce costs and reduce the error rate of commodity circulation, which will be an indispensable management system on the road of digital upgrading of enterprises.