In many people's cognition, pure electric vehicles because they only have motor batteries, unlike traditional fuel vehicles with engines, gearboxes and other such high-precision and complex machines, so it is generally believed that the failure rate of pure electric vehicles should be much lower than that of traditional fuel vehicles, and almost all pure electric vehicle manufacturers are also similar to this propaganda, so that ordinary people let down their guard.
According to common sense, it is true that the configuration of pure electric vehicles is simpler than traditional fuel vehicles, so it stands to reason that the failure rate of pure electric vehicles should be lower, which is also the general perception of many people, many people are now gradually beginning to buy domestic pure electric vehicles, on the one hand, our independent design and quality have indeed improved significantly, and there is another reason, but also that the failure rate of pure electric vehicles should be lower than that of traditional fuel vehicles.
However, J.D., a world-renowned market consulting and research institute in the United States, which was recently established in 1968 and has a history of more than 50 years, has a history of more than 50 years. Power's research results surprised everyone! Refreshed everyone's cognition!
J.D. Power recently released a high-profile preliminary quality study report on new cars in the United States, and the results show that electric vehicles bring a lot of trouble to consumers, and they are far from being as good as imagined!
The study, which includes feedback from nearly 100,000 new car buyers and renters in 2024, includes vehicle maintenance record data for the first time. According to the survey, the average number of questions for conventional combustion vehicles (ICE) is 180 PP100 (i.e., 180 questions per 100 vehicles), while the average number of questions for battery electric vehicles (BEVs) is 266 PP100, which is 86 more questions.
Frank Hanley, senior director of automotive benchmarking at J.D. Power, wrote in the report: "Owners of battery electric vehicles and plug-in hybrids with cutting-edge technology experience more severe problems, resulting in three times as many rates as gasoline vehicle owners taking their new vehicles to dealerships for repair." He added, "It's no surprise that the introduction of new technologies poses challenges for manufacturers in maintaining vehicle quality." ”
J.D. Power's research also pointed out that the quality of electric vehicles has not improved significantly this year, which is closely related to the performance of Tesla, the giant in the field of electric vehicles. Historically, Tesla's quality score has been ahead of traditional automakers' EVs, but this year the gap has narrowed, with both Tesla and traditional automakers scoring an average of 266 PP100.
J.D. Power said that "Tesla's practice of eliminating traditional functional controls such as turn signals and wiper levers has not been recognized by customers," which has led to a deterioration in the score of its latest model, rising to 266 from 253 in 2023.
Due to the fact that the United States is not like China in the construction of charging infrastructure, the construction speed is seriously lagging behind, the number of construction is seriously insufficient, coupled with the range anxiety and high cost of pure electric vehicles themselves, resulting in the development of pure electric vehicles in the United States in the past two years has been difficult and even began to decline.
A recent McKinsey consumer confidence survey also showed that 46% of owners of electric vehicles in the United States are considering switching back to a gasoline vehicle, which is much higher than the global average (29%), which is completely contrary to the saying that if you drive an electric car, you will never go back to a fuel car!
In terms of overall rankings, research by J.D. Power shows that Stellantis' Ram truck brand tops the list with 149 PP100, followed by Chevrolet, Hyundai, Kia, and Buick. With a score of 172 PP100, Porsche beat all luxury brands and was ahead of Lexus and Genesis. As for the bottom-of-the-list brands, they include Polestar, Dodge, Tesla, Rivian and Volvo (tied with Audi), with all-electric vehicle brands such as Polestar, Rivian and Tesla dragging down the overall EV rankings.
Although the sample was collected in the United States, given that the United States has a long history of automobile development, sound and transparent laws and regulations, and the quality of our domestic products must be better than the quality of these American companies? Therefore, the results of this survey are still very referential, it can only be said that pure electric vehicles save fuel money and do not save money, and at the same time, due to more quality problems, pure electric vehicles bring us is really as good as manufacturers and media advertised? !