"Ashkenazi burning engine oil" is not a new phrase, it has been circulating in the domestic market for more than ten years, and former old Volkswagen and Audi owners should have a deep understanding of this.
Of course, how can something like burning engine oil be less than BMW? The owner of the old BMW was also a member of the trunk with standing oil.
Although the phenomenon of German burning oil has improved in recent years, but it has not been cured, this is not, recently BMW 3 series has been deeply involved in the burning oil storm, the number of complaints continues, and most of them occur in 2020, 2021 and other models with recent release times. From the complaint content of the owner, it can be seen that some of their 3 series travel 4000 kilometers to add 1L oil, some are 5000 kilometers, and some are 7000 kilometers, and the 1 and 2 cylinder spark plugs are seriously oiled.
To put it simply, within 10,000 kilometers, the BMW 3 Series needs to add at least 1L of engine oil.
As we all know, burning oil will lead to increased carbon deposits, affect the dynamic performance of vehicles, increase fuel consumption and emission pollution, but also damage the engine, if serious, it will also cause cylinder pulling or scrapping.
Therefore, many 3 Series owners are very anxious and quickly feedback to the 4S store, which claims that this is a "normal phenomenon".
However, this response was not recognized by the owner of the car, and he was frequently punched in the face. There is a 3 series owner in the driving of more than 9000 kilometers when found the phenomenon of burning oil, when the 4S shop is to use "normal" to reply to the owner's questions, and when the owner added 5L oil during maintenance, driving to about 19,000 kilometers, the phenomenon of burning oil occurred again, and the system prompted the need to add 1 liter of oil. At the request of the owner, the 4S shop poured oil into the measuring cup to show only 3.8L, in the face of this iron-like fact, the 4S shop did not say "normal phenomenon" again, but did not give any solution.
When the owners feedback the problem to the manufacturer, the manufacturer also believes that it is a "normal phenomenon" and does not give any solution.
However, some car owners found that the two sides that claimed to be "normal" had some intriguing operations. The oil replacement volume of the 3 series was originally 5.25L, but recently the 4S store has increased the oil replacement volume to 5.75L. Ironically, the instructions clearly state the harm of adding more oil, 4S shop such an operation, is not here without silver three hundred and two? It is difficult not to think that this is a "want to cover up" move to prevent the engine from burning oil to the cordon during a maintenance cycle.
Now there are two points of distress for car owners, one is what is the statement about burning oil? How to solve it? Second, who is responsible for the failure of parts caused by adding more oil?
However, BMW's burning of engine oil is not only happening in the Chinese market, in the Us market, BMW's 5 Series, 7 Series, 6 Series occupy the top three of the "most burning oil models", it can be seen that in the matter of burning engine oil, BMW does not "prefer" the Chinese market, but rain and dew. I don't know if I think about it like this, will consumers feel better?
Write at the end
At present, we have not heard the manufacturer's reply on the burning of engine oil, whether it is a design defect, or an engine failure, or what kind of reason, BMW official should give a statement, and provide a solution, rather than leaving consumers without a door.
In the past two years, BMW's development momentum in the Chinese market is strong, successively beating Mercedes-Benz, Audi, dominating the first-line luxury market, but word of mouth, quality, service, etc., should be proportional to sales, otherwise the water can carry the boat can also overturn the boat, and it is only a matter of time before the altar is dropped.