Only a little more than 30 kilometers of trams were driven
It didn't take long to get on the highway
Suddenly broke down
What's going on?
Recently, Mr. Wen from Xiamen, Fujian Province, said that the new Xiaomi SU7 he had just purchased suddenly broke down at high speed, driving only 39 kilometers at high speed, and had to be towed back to the delivery center.
The video provided by Mr. Wen shows a Xiaomi SU7 parked on the side of the road, and the headlights of the car are flickering on and off. The photographer walked into the car to inspect, and the screen display system immediately reminded: "The vehicle is about to be closed, please pull over safely and contact the online service center." The camera shifted, and the handwriting jumped once and then reminded: "The drive system is faulty, and I can't change gears." ”
On May 6, Mr. Wen's nickname on his social account was changed to "the most decrepit Xiaomi SU7 owner", and he posted a communication conversation with Xiaomi after-sales on the platform. The other party said that after internal verification, the cause of the failure of this car needs to be returned to the factory for further analysis, and it cannot be repaired for the time being. After internal approval, in order to ensure the quality of the user's car, it is planned to take the car out of the car process. At the same time, the after-sales personnel promised that Xiaomi could bear the loss of user expenses caused by returning the car.
But what exactly is a "refund"
Or is it "return and rearrange"?
The staff said
We have to wait for the official notice
However, Mr. Wen was not willing to accept the "return of the car", he repeatedly emphasized, "I want the car, not the car, and I don't want to place a new order to schedule production." According to the above-mentioned staff at the delivery center, Mr. Wen waited for the car for a full month.
In fact, the Xiaomi SU7 has a problem
has been questioned by the public one after another
On April 4, a netizen in Shenzhen, Guangdong Province said
The Xiaomi SU7 Founding Edition car that I bought myself
The paint has been peeled off the car that has not yet been delivered
And the 4S shop is only willing to touch up the paint after that
Then compensate for a certain number of points
Replacement for a new car is not supported
April 11th
Xiaomi cars have problems with the area of brake pads
Questioned by the public
In addition, between Xiaomi Auto and "Friends of Commerce".
It's also constant friction
On April 8, Zhiji L6 launch conference was held
Due to the wrong annotation of the Zhiji team
An important parameter for the Xiaomi SU7 MAX
Xiaomi sent three rebuttals in a row that night
Even Lei Jun before
also confessed on social media
"It's stressful"
And "Xiaomi SU7 answers netizens" asked
It has been updated to thirty-nine episodes
A response to the constant updates of Xiaomi Auto
Some netizens said that it has really become a serial
You are in this wave of "Xiaomi SU7" fever
Become a Xiaomi owner?
What about the experience?
Feel free to share it in the comment section
The chatterbox is synthesized from CBN, Daily Economic News, Weibo, etc
Editor: Wang Zheyan
Editor in charge: Chen Min