People living at the bottom should least hurt each other

A few days ago, the two clerks who threw customers and beat customers with coffee powder were fired, only to find out that the income of the seemingly tall "handmade latte art" clerk was only 5,000 yuan/month, which is a first-tier city like Shanghai! 5,000 yuan excluding rent and food, the rest of the money should be very small.

The most important thing is that under the pressure of high intensity and low income, you have to endure harsh criticism from the same bottom at the same time. They threaten to "complain about you" at every turn.

Anyway, I don't believe that the person who buys 15 yuan coffee will be a rich man. This is a classic example of the bottom hurting each other.

When I went to the hospital to see a doctor, I saw a few people who looked like migrant workers shouting for a doctor as soon as they arrived at the emergency room, as if one of them had eaten a bad stomach. There were already few doctors in the emergency room, and it happened to be the time of the shift in the morning, and several doctors on duty went to rescue the critically ill patients who had just been sent in the car accident.

A male nurse explained the situation to the migrant worker who shouted the loudest, and asked them to wait a little longer.

The migrant worker immediately shouted: "You'd better call me the doctor now, or I'll complain about you!" ”

When he said this, the bruises on the migrant worker's forehead flared up, his neck became thicker, and he grabbed the clothes of the male nurse's collar with one hand, and clenched his fist with the other as if he was about to smash down.

However, the young male nurse did not have any look of fear on his face, but continued to patiently explain - the doctor was indeed not there, and it was recommended to sit down and wait first, he could call other departments to see if there were any doctors who arrived early.

At this time, the expression of the migrant worker brother eased slightly, and he let go of the hand that grabbed the neckline.

I was sitting in the infusion chair next to me and watched the whole thing happen.

Later, the nurse called a doctor, and several people carried the patient on his back to check it out. I heard another enthusiastic aunt say to the male nurse, "That person was so excessive, you guys are really not easy!" ”

The male nurse said lightly: "I've been used to it for a long time." ”

The aunt said with concern: "You're not afraid that he will complain about you, aren't you afraid that he will beat you?" ”

The male nurse said helplessly: "Just complain, I can't control this." If he hits me, I can take a vacation for a while, and I am so tired every day that I just want to sleep. ”

I know that nurses in the emergency room are the most tired, not only on night shifts, but also in all kinds of emergencies. Especially male nurses, they do some of the heavy work. When the critically ill patient in the car accident was brought in before, several people were busy for a long time. There are pressure oxygen cylinders, there are those who cut open their trouser legs to bandage wounds, and there are those who use large syringes to draw intra-abdominal bleeding......

This is why it is easy for male nurses to find a job, and the salary is not low, because it is too hard and tiring. But if the family has a little family background, who would be willing to let the child do the same kind of work.

But even so, I have to endure the incomprehension and difficulties from other low-level people who are also bitter and tired.

Today I spent a morning reading the book "I Deliver Express in Beijing", the author Hu Anyan once did sorting in a logistics company, and also delivered express delivery in SF, his experience let us know how hard and wronged it is at the bottom.

Even before the start of the Double 11 promotion, his mood was complicated, he was eager to send more pieces to earn more money, but he was afraid that he would be deducted if he made a mistake in his busy work, and he was busy in vain.

And the latter has a much stronger influence on him than the former.

During the days of Double 11, in addition to worrying, he also had to endure hunger.

He eats only two meals a day – breakfast at 6 a.m. and dinner at 9 p.m. Because he was so focused on his work all day that he didn't feel hungry at all. Maybe at first, the body will protest, and gradually give up their rights, like a submissive worker.

In addition to the fear of making mistakes and eating less, the biggest worry is the fear that the battery of the tricycle will run out of power and throw yourself on the road with people and goods. In Beijing's winter, it is more than ten degrees below zero, and even if the tricycle is fully charged, it can only run one-third of the distance in summer. Once the three wheels run out of power and can't complete the delivery task, that's the most uncomfortable.

Even if the cold handle of winter freezes and you have to walk 20,000 or 30,000 steps a day, the discomfort cannot be compared with the fear of "three rounds of strikes".

In addition, the author has to face another side of human nature that is even more unbearable:

For example, couriers want to grab the area that is good to deliver, and they don't want the area that is not easy to deliver. The end result is that the personnel structure of the express station will become very deformed - half of the old couriers have occupied the good area for many years, and they will not resign. And the new couriers who can only be assigned to bad areas make do with a few months and resign.

The platform sometimes uses various rules to avoid its own risks, such as if the courier does not check the returned item and returns the wrong goods, then the courier will directly pay for the goods. Even if the platform sends the wrong goods, as long as the error is transmitted to the last unlucky link of the courier......

Another time, he parked his tricycle on the side of the road and was stolen from a box of books worth more than 1,000 yuan. The person who steals the book will certainly not read the book and may just enjoy the thrill of stealing. Those books worth more than a thousand are likely to be sold for more than a dozen yuan as scrap. And the courier has to pay for all these books.

In addition to the fear of making mistakes and the fear of problems with the tricycle, the most uncomfortable thing for the author is to be wronged.

For example, after the Spring Festival, many renters in Beijing have moved, but they forgot to change the delivery address, resulting in the express delivery still being delivered to the old residence. However, some people may be reluctant to pay 8 yuan for their mistakes, so they are unreasonable and unreasonable, and even put the responsibility on the courier, and some people even complained about the courier.

The platform's approach is also based on its own interests, and the customer service will guide customers to complain in the off-season, prompting the courier to improve the quality of service; In the peak season, try to excuse the courier so as not to affect the stability and efficiency of delivery during the promotion period.

The author once wrote in the text:

I jotted down his name, phone number, and address in a memo on my phone. I was so angry that I was actually furious; But for the sake of this job, I can only swallow my anger for the time being. I think when I leave my job, I must come to him to settle accounts. It is not too late for a gentleman to take revenge for ten years.

In fact, of course I didn't go to him, and it didn't take long for my anger to subside. There were only two names in my "Revenge Memo", and they were both deleted, and none of them were retaliated.

A colleague said that a courier he knew smashed an Audi on the road one day. Because the Audi driver desperately honked the horn behind him, he annoyed him, so he took out an iron rod and completely smashed the front cover and windshield of someone's car.

That impulse is like a steel cable that bounces back wildly, desperately recklessly reversing the pressure behind it and venting its dissatisfaction with the world.

Later, the author went to work as a gas worker at a gas station, and began to hurt each other with taxi drivers.

Some people in state-owned enterprises will take gas coupons to refuel, of course, they will not stand next to the car and stare at it, so some greedy and cheap employees deliberately refuel others, and then take the extra gas coupons to exchange for money.

Taxi drivers may have heard of this situation and are hostile to the petrol workers. Of course, it could also be that they were angry with the passengers and took their resentment out on the gas workers. They can't afford to provoke the people who make them angry, and they can only hurt other people who are also at the bottom......

In the text, the author writes:

I politely asked the driver if he wanted to add 90 or 97 gas.

He squinted at me for a long time like a liar, and then asked in a weird way: "What do you say?" ”

I later learned that no taxi would fill with 97 gasoline. My question seemed too stupid and ill-intentioned to him. I also learned that petrol workers and taxi drivers are not friends, if not enemies. When they suffer and get angry at work, they vent their resentment on us. Because they can't afford to mess with those who make them angry. If the price of oil rises by 0.1 yuan, they will also pour their anger on us and sneer at us, as if we are accomplices in the abuse, and the money they overpay will end up in our pockets. And we treat them in a similar way and with similar attitudes.

In short, if a lowly person is disgruntled, he will only bully other lowly people, because it is hard to resist power. If no one can bully them, then they can only abuse animals. It is often said that love is blind. But in my opinion,

Hatred is blindness.

The author also says:

Although everyone will say that "there is no distinction between high and low professions", they don't really think so in their hearts.

And many people find that when a person behaves selflessly, others often reciprocate him with not kindness, but double greed.

Most people can only see things from their own point of view, not from someone else's point of view.

Yes, many people are wronged by another group of people at work, and they vent their resentment on another group of people who are at the same bottom as themselves. Because they can't bully people who are more powerful and rich than them, they will definitely suffer if they resist. So they turn their heads and hurt the people who are also at the bottom, because in this way, they can not only vent their accumulated fatigue and grievances, but also have almost no consequences.

But in my opinion, the people at the bottom should not hurt each other, because everyone is tired and miserable, and there is really no need to make it worse. What's more, some people's patience has reached the extreme, and you don't know what kind of impulsive and out-of-the-ordinary behavior he will do in the next moment. Didn't the two coffee shop clerks in Shanghai lose their minds under the double pressure of work pressure and grievances?

See, the courier, takeaway, and waiter who swallowed his anger were actually out of anger, and you don't know when he will lose his mind and take revenge on you madly.

For the sake of your own personal safety, I suggest that you be kind and tolerant.

For example, I know that the courier brother is hard, and I usually ask them to put the courier in the rookie or courier cabinet, and it is not mandatory for them to send it upstairs. If I want to send a message, I will also call after going downstairs, and I will definitely not let my little brother wait for a long time. After all, time has a cost to people.

Of course, most people didn't take this into account, and even before the courier company where the author worked in the end, they refused to clearly inform them that they were about to lose their jobs, but chose to deliberately conceal it, and even sent text messages to deceive and appease them.

Of course, after leaving the job, the author suddenly found that not only did he have more time, but his mood also changed from a delivery machine with an hourly salary of 30 yuan, easy to get angry, and angry to finally return to a normal state of rationality and peace.

After all, under the weight of work, few people can be calm. All sentient beings are suffering, and we advise everyone to be more considerate and tolerant.