On June 29, Ms. Deng of Ankang City, Shaanxi Province, suffered an unexpected financial crisis: her deceased husband's deposit of more than 130,000 yuan at the Agricultural Bank of China mysteriously disappeared, and the bank's explanation was a staff error. This incident not only put Ms. Deng in a difficult situation, but also aroused widespread concern and discussion in the society.
It is understood that the matter can be traced back to 2018, when Ms. Deng's husband died of illness, and Ms. Deng found that he had more than 130,000 yuan in his account with the Agricultural Bank of China before his death. This money is undoubtedly a relief for Ms. Deng and her children, who have lost the breadwinner of the family.
In order to confirm the existence of the money, Ms. Deng went to the bank twice in 2020 to check that the deposits on the account did exist. In 2021, Ms. Deng again obtained a deposit inquiry information from the bank, showing that the account balance was 133,900 yuan. This information reassured her a lot, and she thought that she and her children's lives were finally secured.
However, in 2022, when Ms. Deng went to the bank to withdraw the deposit, she was told that the account had been cancelled and the deposit had been withdrawn. Faced with this sudden news, Ms. Deng couldn't accept it, and she asked the bank: "I have notarized this inheritance of more than 130,000 yuan, why is it gone?" ”
In the face of Ms. Deng's questioning, on June 28, Gao Zonglin, head of the Ankang branch office of the Agricultural Bank of China, admitted that it was caused by a mistake by the bank's staff and that the matter is currently being handled.
Ms. Tang said that since 2020, she has tried to withdraw the money several times, but without success. Ms. Deng was unsuccessful in withdrawing money from the Pingli branch of the Agricultural Bank of China, and then she decided to go to the nearby Zhenping County branch to make an inquiry, and the Zhenping County branch replied that Ms. Deng's husband's account had been cancelled and the deposit had been withdrawn. This made Ms. Deng feel very helpless and angry.
Ms. Deng went to the Pingli branch of the Agricultural Bank of China several times, but the problem was never resolved. The person in charge said that she should go through the legal process, and some staff members even privately expressed their willingness to personally contribute 2,000 yuan to solve the problem, but Ms. Deng rejected the proposal.
Late at night on June 26, Wang Chao, a bank worker, went to Ms. Deng's home with two men, hoping to negotiate with her to resolve the matter. Worried, she finally chose to call the police.
This incident has sparked a lot of discussion on the Internet. Netizens have expressed concerns about the bank's management and services. Someone said: "The old people in our village said that the old people's money issued by the state must be taken out quickly, otherwise it will disappear after a while, I have never believed it, and laughed at them, it seems that it is not groundless." Some netizens also doubted whether the bank would use the information about the death of the customer to transfer funds. Someone else shared a similar experience: "My mother has an account of more than 20,000. I didn't move for two or three years, and then I went to withdraw the money, but it was gone, and the monitoring had expired. It's gone. ”
It is believed that with the extensive attention and support of the society, Ms. Deng will finally be able to obtain a satisfactory answer. It is hoped that such an event can attract more people's attention and jointly promote the healthy development of the financial industry. #深度好文计划#
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