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Finally, the tense March has passed, the major car companies are safe and sound, and the first pass of 2022 is over! However, for consumers, this year's 315 is too friendly to cars, and the previous "joy" is fleeting. It is undeniable that the problem of some car owners through the exposure of 315 will indeed be solved, but what about most of the remaining owners? Who should pay attention to their problems?
Consumers, as a vulnerable group in the transaction, often have no way to turn to help when encountering problems, at this time, our complaint platform has played a role in the value of existence, and we have been helping these car owners to protect their rights. It is worth mentioning that in the treatment of car owners' complaints, we always have twelve points of seriousness! Each time, we actively feedback the collected problems to the manufacturers, and communicate and follow up accordingly, and strive to minimize the losses of the owners! (There are not a few car owners who solve problems because of our help)
Well, back to today's theme, let's take a look at which car companies are on the list in March and which models need attention when buying!
List interpretation
It is not difficult to see that in the list of March, the performance of Great Wall Motors is very eye-catching, successively on the list is really a bit difficult to understand, this time the owner of the most complaints is Euler good cat, the problem is still the problem of false propaganda of the car chip, although the current manufacturer has given a compensation plan including 10,000 yuan in cash, but it seems that this can not make every consumer satisfied, some car owners feel that the use of the car machine is obviously changed card, questioning why the manufacturer can not recall the replacement chip?
So Euler's good cat is playing so many "tricks", why is he unwilling to recall and replace the chip? In fact, the reason is also very simple, from a technical point of view, the replacement of chips is a relatively complex system engineering, not that just remove the chip replacement on the line, or even the need for the entire architecture to be redeveloped, the vehicle electrical architecture controller, communication protocols, etc. all need to be replaced, which is obviously a huge engineering work, and the cost is also huge, Great Wall Motors is obviously unwilling.
Nowadays, with the slow "cooling" of the incident, more and more car owners will choose to collect the "sealing fee", but who can ensure that the Great Wall will not do this next time? After talking about Euler's good cat, let's take a look at the Qoros 5 SUV in the list, as a relatively unpopular SUV model, why does it have so many complaints? The author learned through the complaint background that the owner generally reflects that the current manufacturer customer service telephone has been unable to dial, the local stores have also closed, and the after-sales service of their own vehicles is more difficult!
Indeed this is a very serious problem, many car owners said that their car is still in the warranty period, is it necessary to spend their own money to repair it? In fact, the Qoros public account issued a notice on September 18, 2021, indicating that the Qoros customer service phone was officially deactivated in the future, and that was it! Then there was a long silence, without any mention of the corresponding plan for the follow-up maintenance of the owners who had purchased the car, which also led to the current situation that the Qoros owners now have no door after sales, and the interests of the owners were completely forgotten by the manufacturers.
At present, many car owners choose to find their own car repair factory to repair the car, but the new problem comes again, because the market ownership of Qoros cars is very small, resulting in the cost of replacement parts is very expensive, which makes the owner want to cry without tears, so or hope that the official can pay attention to this, are you really ready to give up the domestic market?
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