If the pants don't fit, the tailor shop at the intersection can change it; The bicycle broke down, and the mechanic on the side of the road quickly repaired it; The computer "struck", and while visiting the supermarket, I took the stall for maintenance...... In daily life, the services provided by the "small repairs and small repairs" booths seem insignificant, but they are related to the convenience and happiness of residents' lives.
In recent years, Dongcheng District has continued to promote the construction of a "quarter-hour convenient living circle", made up for the shortcomings of convenient service facilities, found suitable business premises for "small repairs and small repairs" stalls, and stabilized rents to support merchants, which not only met the needs of residents, but also promoted the healthy development of the business. Nowadays, "small repairs and small repairs" are returning to the lives of the people in an orderly manner, adding a thick atmosphere of fireworks to the old city.
Convenience complex
"Minor repairs and minor repairs" services are available
Walking into the convenience complex of Beixinqiao Street, Tianze Xiangxianhui Life Supermarket, more than a dozen shops are distributed in an orderly manner along the aisle of the supermarket entrance: shoe repair, clock repair, key distribution, leather goods care, mobile phone repair, computer repair, and clothes sewing...... All kinds of "minor repairs and repairs" services are available, which facilitates the daily life of more than 20,000 residents in four nearby communities.
Tianze Xiang Xianhui Life Supermarket, formerly known as Tianze Xiang Vegetable Market, was transformed and upgraded to a complex of more than 5,200 square meters in 2018. As one of the first batch of "a quarter of an hour convenient life circle" pilot in the country, Beixinqiao Street has carried out a centralized integration of the "small repairs and small repairs" format of the convenience complex, which not only retains the original old merchants in the vegetable market, but also gradually guides the illegal operation of the stalls in the bungalow area to the compliance operation of the convenience complex, so that residents can go to the supermarket to buy vegetables, and by the way, they can repair and repair them, and solve all kinds of life problems in a "one-stop" way.
"Master, my watch belt is broken, you can help fix it." Near noon, Uncle Ma, a resident, came to the watch maintenance booth with a watch, and the staff member Master Weng found that the pin of the strap was broken after inspection, and skillfully replaced the accessories, which were repaired after a while. "This watch has been with me for more than 20 years, and I am used to wearing it, and I am reluctant to replace it, but fortunately there is a maintenance booth at the door of my house, which is so convenient." Uncle Ma put on his watch and paid the money satisfied.
Chef Weng has been repairing clocks and watches in Beixinqiao Street for 19 years, and his ancestral watch repair skills have won him the recognition of the residents, and the spacious repair table is filled with various tools, and there is an endless stream of new and old customers. "At the beginning, the store environment was not so good, the booth area was half smaller than now, and there was no air conditioning, it was cold in winter and hot in summer." Master Weng said that after the completion of the complex, with the coordination of the neighborhood community, he moved the repair shop in, and the working environment was greatly improved.
Together with Master Weng, there are many masters who are engaged in shoe repair, key distribution, clothing modification, and mobile phone repair. Kong Linghua's tailor shop is quite popular here, not only can sew and mend, dry clean clothes, but also can make customized clothes, and the service price is posted at the door of the store. "Most of the people who come to me are the neighborhoods, and because the prices are fair, there are a lot of repeat customers." During the conversation, a grandmother came to pick up the pants, and Kong Linghua had already changed the pants according to her grandmother's requirements, stacked them neatly, and charged 15 yuan. After a long time, Kong Linghua has become friends with many old customers, and if anyone lacks a needle, thread, button, and cloth strip, he will give it away without hesitation.
"Small repairs and small repairs" have low profits and belong to the format of "low-frequency rigid demand". In order to stabilize the merchants, Beixinqiao Street has provided practical assistance and support for long-term operators, including applying for subsidies and rent concessions. With the efforts of many parties, the "small repairs and small repairs" business of Tianze Xiangxian Hui Life Supermarket is stable, and the variety of business formats continues to increase.
"We take the 'meeting hall' of the residents of the sea warehouse community as a platform, regularly hold residents' meetings, listen to the opinions and suggestions of residents, and adhere to the principle of 'checking and filling in the gaps' and 'what is lacking' and 'making up for what is lacking' in the 'convenient living circle of the people in a quarter of an hour', so as to continuously improve the quality and content of services." According to the relevant person in charge of Beixinqiao Street, in the future, the street will continue to promote the construction of basic security business outlets, so that more "small repairs and small repairs" that are difficult to find on the market will return to the convenience complex.
"Community Mobile Station"
Upgrade the "Minor Repairs" booth
At the west exit of Xinkai Road Hutong in Jianguomen Street, there is a car repair stall. At 10 a.m., Master Yang was repairing a bicycle with his head down. "Master Yang, do you have a wrench?" "Can you help me see what's wrong with my car?" …… From time to time, a resident would come over with a cart, "Wait a minute, right away!" ”
Chef Yang is 44 years old, and his stall has been in operation in the Jianguomen area for 20 years. "The stall was originally in Xizongbu Hutong, and the car repair work inevitably looked a little 'dirty and messy', but the street helped us upgrade the stall and move to the west exit of Xinkailu Hutong, which can not only continue to serve the old neighborhood, but also facilitate more riders." Master Yang told reporters about his stall experience.
Residents are inseparable from the "small repairs and small repairs" convenience services such as car repair, shoe repair, and key distribution, which are usually scattered in the streets and alleys, and are often accompanied by problems such as "horse racing". It is understood that Jianguomen Street balances the two major needs of "beauty" and "convenience", and in recent years, the small repair and repair booths have been upgraded, standardized and designed, and the stalls are equipped with movable multi-functional "combination cabinets".
In Master Yang's booth, the reporter saw that there were several stainless steel "combination cabinets" standing on the scene, the surface of the cabinet was clean and tidy, and the structure inside the cabinet was designed on demand, which could be used to place tools such as car repair, key matching, lock change, etc.; There is a large thick cloth parasol in the middle, which can bring a piece of coolness to the hot summer; There are some commonly used car repair tools and a few low stools on the ground...... It constitutes a small world of car repair for Master Yang.
"After the improvement of the environment in the Jianguomen area, the bicycle repair points and shoe repair points that existed in the form of stalls in the past are 'incompatible' with the urban environment, but they are all banned and cannot meet the daily needs of residents. Therefore, we adhere to the concept of 'responding before calling', design and invest in 'community mobile station', so that a box is multi-purpose, a cabinet is multi-purpose, fully functional, convenient to operate, convenient to move, and the public service facilities are standardized and designed as a block landscape, integrated with the urban environment, which not only ensures the cleanliness and beauty of the street, but also can better integrate convenient service resources and enhance the sense of gain and happiness of the residents. The relevant person in charge of the Jianguomen Street Civic Activity Center said.
"Master Yang is 'Doctor Yang', specializing in treating incurable diseases." An old neighbor who lives in Dongzongbu Hutong told reporters when passing by the stall. It is not difficult to see that the surrounding residents are very sure of Master Yang's car repair skills. A small car repair booth not only serves the function of repairing and repairing, but also serves as a link between the surrounding neighbors.
No matter the wind or rain, the scorching heat and the cold, Master Yang insists on "going to work" every day, usually coming to the car repair stall at 8 o'clock in the morning, and closing the stall at 8 o'clock in the evening or even later to go home. At the same time, his mobile phone number has been left in a prominent position in the stall for residents to access 24 hours a day.
In recent years, there have been more and more riders riding on Chang'an Street, and when the car breaks down on the road, don't mention how anxious you are. Master Yang's car repair stall has solved the urgent needs of many riders. "You can find us by searching for keywords such as 'convenient car repair' on the mobile phone map." Master Yang said that after the street was designed and upgraded for small repairs and small repairs, customers from near and far came to him to repair their cars.
It is understood that there are a total of 8 such points in Jianguomen Street, all of which are located at the mouth of the community alley. The street also organizes booth personnel to conduct professional skills training, and exchanges and experience sharing according to the actual situation, so as to promote the continuous improvement of the service level of community convenience for the people.
"Internet celebrity" tailor shop
Stitch by stitch sews out the happiness of life
"Master Ye, have I changed my pants?" "I'll put the clothes here first, and I'll look for you to measure them when I come back after shopping." …… At the intersection of Xingfu Street and Dongbi Street, a 20-square-meter tailor shop is crowded with people. The owner's name is Ye Zhiliang, because a vlogger named the store "Happiness Street Tailor Shop", he seems to have become an "Internet celebrity" overnight, and citizens have come to customize and remake clothes.
51-year-old Ye Zhiliang has been learning tailoring from his grandfather since he was a child, and he can make shirts, coats, and performance clothes, "I also studied with a cheongsam master in Shanghai for four years, and I can do the gowns of cross talk actors and drama actors." Ye Zhiliang said that in the past few years, there were fewer people making ready-to-wear clothes, and they were all made up by nearby residents. Since July last year, because someone took a video and posted it on the Internet, there have been three or four times more customers than before, basically all of them are college students, Tianjin, Shenzhen, and Xiamen.
During the time of the conversation with the reporter, Master Ye's hand did not stop. Flatten, align, draw the thread, cut a pair of hemp trousers and place them on the sewing machine. As the sewing machine buzzed, a pair of pants was cut in more than ten minutes to meet the requirements of the guests, "After ironing, there are no traces of modification at all, and Master Ye has nothing to say about this skill." Yu Tianzhu, a citizen, said that Master Ye has been working as a tailor in Beijing for more than 20 years, and many of their customers have become friends with Master Ye.
Now, it costs four or five thousand yuan to customize a cheongsam on the market, "I can save half of it here, and I make all the handmade buckles." Because of the Internet, half of Master Ye's guests are now "post-00s" young people. "A student at Tianjin University just sent me a photo of a cheongsam on WeChat, and I want to make a picture of it like that." In the face of these guests who have never met before, Master Ye patiently guides each other with video every time. At the fastest time, Ye Zhiliang can complete the production of a cheongsam in two or three days. "My dream is to open my own cheongsam shop." Ye Zhiliang said.
Every day from 8 o'clock to 10 o'clock in the evening, a working day can receive seventy or eighty guests, a winter can make four or five hundred down jackets, often people ask Master Ye: "You are so busy with business, what do you want to do with this kind of 'small repairs and small repairs'?" Ye Zhiliang said with deep feelings, clothing, food, housing and transportation put the first thing is clothing, in fact, many people take the clothes of thirty or forty years ago to change not to save money, but to preserve the memory in their hearts.
For sewing work such as changing trouser hems and cutting trouser edges, Master Ye has not raised the price for several years. "They are all ordinary people who live their lives, and they never thought that they would increase their money after becoming an Internet celebrity store." Ye Zhiliang said, "I am willing to help everyone retain the happiness in their memories." ”
Car repair shop in front of the house
More than 10,000 door-to-door services
At half past two in the afternoon, Master Jiang Yanlai of the B+ Car Repair Shop set off from the store with equipment and went to District 5 of Hepingli Community to provide door-to-door car repair services for residents. "Master, my car won't catch fire, you can help me take a look." Che Xiangfeng explained the "illness" of the car to Master Jiang. "The housekeeper told me that the battery should be out of power." Master Jiang took out the external power supply prepared in advance to charge the car battery, and after a while, the car was "cured of the disease". Zhang Feng smiled and said: "Thank you, there is a car repair shop at the door of the 'house', which is convenient." ”
B+ Car Repair Shop is located on the south side of Hepingli Street and Pingli South Street, providing door-to-door car repair services for car owners within two kilometers of the surrounding area. Zhang Feng said: "In the past, when repairing cars, you had to drive the car to a car repair shop far away. Since there is a B+ car repair shop, it can be repaired at the 'doorstep', and the masters are on call, once the tire was flat at night, I called the housekeeper, and soon the master came to repair it, which was particularly convenient. ”
The butler service in Zhang Feng's mouth is also a major service feature of B+ car repair shop. Yang Fan, the supervisor of the housekeeper of the B+ car repair shop, introduced that from the beginning of the online consultation, to the car repair in the store, the car repair waiting, the completion of the departure, and then to the later maintenance quality return visit, the car repair shop has a special person in charge to provide butler service. Yang Fan said: "Our car repair shop is open from 8:30 a.m. to 5:30 p.m., but the online butler one-on-one consultation service lasts until 9:30 p.m. Some nearby residents have more contact with the housekeeper and are more familiar, and they can ask the housekeeper for help at any time through WeChat or phone. According to statistics, in 2023, B+ car repair shops will provide butler services for car owners for 11,800 people.
Since its opening in 2018, B+ has helped nearby residents a lot. Zhang Peng, head of the service department of B+ Car Repair Shop, said: "Once, a grandmother who lived nearby came to the shop in a newly purchased electric wheelchair to ask us for help. She was worried that the wheelchair's battery would be exposed and would be damaged by the rain, and asked if we could help figure it out. In fact, there was no effect, but in order to reassure the grandmother, our car repairman wrapped the battery with a tarp and re-fixed the wires of the wheelchair, so the old man was relieved. Over the years, Zhang Peng has lost count of how many times he has helped such small favors as helping residents' tires for free, "It's all a gesture, and we will help if we can." ”
Adjacent to the B+ car repair shop is the "Me and the Temple of Earth" café, which is a rest area specially created by the car repair shop for car owners. "In the café, car owners can sit comfortably on the sofa with a cup of coffee, read a book, and enjoy a place to stay and wait. We will also organize reading sharing sessions, concerts, etc. from time to time, which can be participated by car owners and nearby residents. Bu Tian, the founder of B+ car repair shop, is a native of Dongcheng, he said: "B+ is the abbreviation of Plan B plus, we hope to build a boutique car repair shop on the basis of traditional car maintenance functions, through product + experience + service, to provide customers with a better service experience." ”