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One-click call, care to home - the "Yujian Nursing Home" service of the Third Affiliated Hospital of Zhengzhou University is online!

author:Henan Provincial Maternal and Child Health Hospital

One day in March 2024, the obstetrics department of the Third Affiliated Hospital of Zhengzhou University (Henan Provincial Maternal and Child Health Hospital) received the first order after the launch of Yujian's "one-click door-to-door" service.

Yesterday before being discharged from the hospital, the doctor said that there was milk, but now I can't suck the milk, and the child can't let the child suck in the incubator......

Please don't worry, Yujian Nursing's "one-click door-to-door" service will have professional maternal and infant nurses to solve your problems.

After receiving the patient's appointment order, the postpartum rehabilitation department immediately made overall arrangements and carried out door-to-door service in the afternoon to solve the patient's urgent needs. After arriving at the patient's home, Pei Yanan and Qian Lin, two nurses, had a general understanding of the situation through communication, washed their hands and changed clothes in an orderly manner, assessed the patient's breast condition, and started breast care operations after obtaining consent.

"There may be some discomfort in the process of dredging, if it is uncomfortable, you let me know in time. Pei Yanan gently informed the mother and explained the mechanism of lactation in detail, which effectively alleviated the anxiety of the mother and her family. Qian Lin patiently communicated with his family, instructed him on daily breast care and maternal diet, and taught his family members how to use a breast pump and simple manual milk discharge.

After an hour of nursing, the patient's breast swelling was effectively relieved, the tension and anxiety were significantly improved, the mother's face showed a comfortable smile, and the family members outside the door were also relieved. The two nurses explained the precautions again, took care of everything, and left the patient's home.

"Continuing to care for the problem of understanding the whole process of zero distance"

Nurses come home to warm the whole family

In 2023, the Henan Provincial Health Commission issued the "Notice on Printing and Distributing the Implementation Plan of the Action Plan for Further Improving Nursing Services in Henan Province (2023-2025)". In order to implement the decision-making and deployment of the Provincial Health Commission, further optimize the medical service process, innovate the service model and expand the service field, the Third Affiliated Hospital of Zhengzhou University officially settled in the "Yujian Nursing to Home" platform, and opened "Internet + Nursing Service" for pregnant women, newborns, women and children, the elderly and disabled and other people, so as to meet the diversified and multi-level needs of the masses of people for high-quality nursing services, so that continuous high-quality nursing services can enter thousands of households and realize maternal and child health care at home.

In order to ensure the safety of patients and the quality of nursing services, the Nursing Department of the Third Affiliated Hospital of Zhengzhou University selected 106 business backbones from the registered nurses of the hospital as the first batch of nurses to enter the "Yujian Nursing to Home" service platform through training and assessment.

Women in pregnancy, childbirth and menopause, in addition to psychological care and life adjustment, often need professional nursing; assisted reproduction, fetal preservation and other treatments often require expectant mothers to frequently go to the hospital to inject drugs; mothers who give birth naturally need to protect perineal wounds, and mothers who have cesarean section need to change dressings in the abdomen; breastfeeding may cause mastitis due to milk blockage; neonatal umbilical disinfection, eczema and red buttocks are annoying; babies cry and have yellowed skin, and novice parents are at a loss; long-term chemotherapy patients need professional PICC care. Infusion port care, children with asthma need professional medication guidance, long-term bedridden elderly people need wound stoma and chronic disease management care, etc......

Whether it is a confinement mother, a young newborn, or an elderly person who has been bedridden for a long time with limited mobility, they need professional care to help, but they may face a higher risk of infection when they often travel to the hospital. Nowadays, relying on the "Internet + Nursing Service" platform, you can enjoy professional maternal and child care, PICC care, infusion port care, wound stoma care, traditional Chinese medicine nursing and other common clinical nursing services:

⭐ Neonatal jaundice measurement, neonatal hearing review, neonatal bathing and touching, umbilical nursing, buttock nursing......

⭐ Postpartum mother's abdominal wound dressing change, postpartum perineal wound care, traditional Chinese medicine manual milk removal technology, breastfeeding professional guidance, postpartum pelvic floor rehabilitation exercise guidance......

⭐PICC nursing, port nursing, wound ostomy nursing, TCM nursing......

1. What is the "Yujian Nursing to Home" home care service?

Registered nurses in medical institutions, relying on the Internet and other information technologies, mainly provide nursing services, nursing guidance, health consultation and other services for patients or healthy people in the mode of "online application and offline service". The Third Affiliated Hospital of Zhengzhou University has comprehensively carried out home care services with the help of the "Yujian Nursing to Home" platform.

2. What services does "Yujian Nursing Home" provide?

At present, the "Internet + Nursing Service" project launched by the Third Affiliated Hospital of Zhengzhou University includes seven categories: maternal and child care, common clinical care, static care, wound stoma care, traditional Chinese medicine nursing, specialist nursing guidance, and health promotion guidance. Residents can make online appointments for home care services without leaving home, and nurse practitioners can provide professional home care services with "one-click ordering", making high-quality nursing services within reach.

3. What is the qualification of the home nursing service nurse on the "Yujian Nursing to Home" platform?

The nurse team of the hospital's home nursing service is composed of provincial specialist nurses or nurses with more than 5 years of clinical nursing work experience and nurses with technical titles of chief nurse or above.

4. What are the qualifications of online nursing consultation and nurses on the "Yujian Nursing to Home" platform?

Nurses who provide online nursing consultation should have more than 3 years of specialist work experience, or have obtained the technical title of deputy chief nurse or above and have more than 3 years of specialist work experience, or have obtained the technical title of chief nurse for more than 10 years and have more than 3 years of specialist work experience.

5. How do I make an appointment for home care services?

1. Method 1: WeChat attention to the official account of Henan Provincial Maternal and Child Health Hospital to enter the "Yujian Nursing to Home" application:

Step 1: Click Follow

One-click call, care to home - the "Yujian Nursing Home" service of the Third Affiliated Hospital of Zhengzhou University is online!

Step 2: Click "More Services"

One-click call, care to home - the "Yujian Nursing Home" service of the Third Affiliated Hospital of Zhengzhou University is online!

Step 3: Click "Yujian Care to Home"

One-click call, care to home - the "Yujian Nursing Home" service of the Third Affiliated Hospital of Zhengzhou University is online!

Method 2: Scan the QR code of the "Yujian Nursing to Home" mini program of Henan Provincial Maternal and Child Health Hospital on WeChat

2. Select door-to-door services and service items

Step 1: Select "Home Care"

One-click call, care to home - the "Yujian Nursing Home" service of the Third Affiliated Hospital of Zhengzhou University is online!

Step 2: Select "Nursing Services".

One-click call, care to home - the "Yujian Nursing Home" service of the Third Affiliated Hospital of Zhengzhou University is online!

3. Read the service instructions and purchase

One-click call, care to home - the "Yujian Nursing Home" service of the Third Affiliated Hospital of Zhengzhou University is online!

4. After real-name authentication, fill in the service address and save it

One-click call, care to home - the "Yujian Nursing Home" service of the Third Affiliated Hospital of Zhengzhou University is online!

5. Select the service time (the time is grayed out means that it cannot be selected)

One-click call, care to home - the "Yujian Nursing Home" service of the Third Affiliated Hospital of Zhengzhou University is online!

6. Complete service payment, consumables payment and service evaluation

One-click call, care to home - the "Yujian Nursing Home" service of the Third Affiliated Hospital of Zhengzhou University is online!
One-click call, care to home - the "Yujian Nursing Home" service of the Third Affiliated Hospital of Zhengzhou University is online!

Relying on the "Internet + nursing service" model, all the medical staff of the Third Affiliated Hospital of Zhengzhou University keep in mind the original intention of the doctors, bravely undertake the mission of health, rely on the "Internet + nursing service" model, strive to solve the problems of "urgency, difficulty, worry and hope" of the masses, and open up the "last mile" of serving the masses, so that patients can enjoy professional and high-quality nursing services without leaving home, so that nursing can be extended, so that the warmth can continue, and effectively promote the nursing work to be closer to the society.

(Some pictures come from the Internet, if there is any infringement, please contact to delete.) Submission Email [email protected])

Text: Department of Nursing, Department of Obstetrics

Editor: Ji Bingbing

Editor-in-charge: Zhang Limin

Review: Hua Xiaoya

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