Recently, China Mobile has launched a special activity of "Heart-level Service" customer interactive experience, through three theme activities: "Move and Move", "Move and Pat and Pat it" and "Move up to explore and explore", bringing a lot of surprises and fun service "heart" experience to customers, so that "heart-level service" is creative and more heartfelt.
On June 1, the second stop of China Mobile's "Heart-level Service Longxinglu" offline flash mob event kicked off in Zhengding, Hebei Province. On the weekend of "June 1st", China Mobile Hebei Company planned a "journey through time" in Yanghelou, Longxing Temple, Rongguo Mansion, Small Commodity Market and other places in Zhengding, so that the ancient charm of the ancient city meets modern technology, and through offline experience and online live broadcast, more than 2,000 adults and children in the live broadcast room and 163,000 big friends and children presented an ingenious holiday gift.
In Yanghelou, China Mobile held an ancient city garden party with the theme of "Enjoy Heart-level Service and Pleasure in Zhengding". Wonderful activities such as Hanfu experience, pot throwing game, lacquer fan making, scientific and technological research, communication decryption and other wonderful activities were set up on the spot, and there was a long queue on the spot, which was warmly welcomed by the tourists. A customer who brought their children to participate in the event said: "This event is amazing! The children made lacquer fans, wore Hanfu, played with pitchers, and took the initiative to participate in the study of the secret communication support vehicle. ”
At the event, China Mobile Hebei Company provided intimate digital intelligence services for tourists visiting Zhengding Ancient City. The one-stop service of "Leyou Beijing-Tianjin-Hebei One Code Pass" such as refined tour guides, tour guides, and shopping guides makes travel easier. Global Pass has launched rights and interests such as "refueling and direct dropping" to allow customers to travel without worry. The 5G digital life interactive experience area allows customers to experience smart cultural tourism and smart education products such as digital museums, Migu video children's channels, Migu cloud bookstore parent-child playgrounds, and 5G smart desks. At the same time, the staff assists customers to upload photos to the mobile cloud disk, experience the multi-terminal linkage and real-time sharing functions, and invites customers to experience the photo AI renewal and other functions of the cloud disk, helping customers retain love and memories in the "cloud".
China Mobile Hebei Company also opened a "I am a little explorer" network lecture hall for the children who came to the scene, popularized the 5G network, explained the operation principle of the communication support vehicle on the spot, and let the small customers intuitively feel the stability, safety and convenience of China Mobile's 5G network and Beidou high-precision positioning network, and called "China Mobile is so powerful".
When night falls, the small commodity market is lively, Zhengding Night Market has been open here for 12 years, China Mobile anchors also came here to take everyone to feel the fireworks in the world, and also met some enthusiastic customers in the process of visiting the night market.
"Mobile not only has good service, but also good network speed, there are a lot of tourists who come to our night market every day, but the network speed is very smooth, you see I am now setting up a stall and opening a live broadcast. I'm an iron fan, and I've been supporting movement for more than ten years, kudos to you! The owner of the Zhengding small commodity night market stall praised the mobile quality network again and again.
Heart-level service, let love connect. This offline and online "cloud tour" activity is not only an important attempt by China Mobile in service innovation, but also a vivid embodiment of China Mobile's active practice of social responsibility and the vigorous development of cultural tourism and digital economy. In the future, China Mobile will continue to innovate the service "heart" model, optimize the service "heart" measures, light up the service "heart" experience, and realize the two-way rush with customers with personalized, humanized and diversified services!