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In Ankang, Shaanxi Province, a woman found that her deceased husband's 130,000 yuan deposit was missing, and her account was cancelled, and bank employees knocked on her door in the middle of the night to intimidate her. The bank said it was an "operational error", but netizens didn't buy it, what happened behind this?
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Ms. Deng from Ankang, Shaanxi Province, recently experienced a reality farce comparable to a suspense drama. The $130,000 deposit left behind after her husband's death disappeared without warning, and even the account was cancelled.
This is not a small amount, 130,000 yuan is a lot of savings for many ordinary families. In order to withdraw the money, Ms. Deng prepared a bunch of notarization materials and came to the Pingli County Branch of the Agricultural Bank of China with great expectations, but was told: "The money is gone, and the account has been cancelled." ”
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The news was like a hammer blow to her, leaving her dumbfounded. Obviously, there is a notarization and an official record of the bank, how can you say that if you don't have it, it will be gone?
Ms. Deng went to the bank several times, but the answers she received were always ambiguous.
The most laughable thing is that one night, the bank employee actually ran to her door and knocked on the door, making a noise as if he was making a horror movie. This scene of "banging" knocking on the door really scared people a lot.
The person in charge of the Ankang branch admitted that the employee had made a mistake, but suggested that Ms. Deng solve the problem through legal means.
At this time, Ms. Deng's helplessness and anger can be imagined. It's obviously the bank's fault, so why do she have to go to court herself? This makes people question: how much of the money in the bank account is safe? Who touched this account?
This misconduct sparked anger and questions from netizens.
A netizen said: "The most slap in the face of a bank employee was that I had no money in my card, and later said that he answered a phone call and gave me the money without going through any procedures." This ridiculous operation is really ridiculous.
Everyone usually goes to the bank to do errands, and it is not possible to be present in person, so how can it be easily canceled without the knowledge of their relatives this time? Could it be that there is a "privileged channel" inside that is dedicated to this kind of "stealth operation"?
Someone said indignantly: "If you find it, it's a mistake, and if you can't find it, you will swallow it privately, is this a file as theft?" ”
Someone else bluntly said: "Bank employees have no professional ethics, this is already a crime, and they should be sentenced!" That's not an exaggeration.
Others even said: "The world is so dirty. "With such a serious professional ethics problem exposed, it's no wonder that the people are angry. Bank deposits disappear, loans never disappear! Such ridicule is ironic.
Some netizens said: "Maybe it's just the tip of the iceberg, I don't know how much I've done." Sure enough, the trust problem is about to become a big joke these days.
Another person said helplessly: "I want to cancel the agricultural bank card." "It seems that everyone is afraid, who would dare to put money in it?
A netizen even revealed the past more than 20 years ago: "My family deposited 10,000 yuan in the Agricultural Bank more than 20 years ago, and the passbook was stolen. It seems that there are a lot of "black history" of the Agricultural Bank of China, and this is not the first time I have heard of this kind of thing.
Angry netizens bluntly said: "This is called stealing, and it should be transferred to the judicial organs!" "Banks can do this kind of thing, it's not just a management loophole.
Another revelation is even more appalling: "Greedy mistake, last time a news said that a person died, the family did not know that the bank still had deposits, the bank staff took the initiative to hand over the deposit to the family, I also said that that is not right, that is not the character of the bank, the normal situation should be the bank staff themselves to withdraw the deposit home, is this not a ready-made example?" "It's a ridiculous farce, not only in terms of financial management, but also in customer service.
In the face of this situation, the "credibility" of the bank is really trampled to worthless. A netizen pointed out sharply: "It's ridiculous, does the bank have no credibility at all?" ”
So in the end, I would like to ask: can the bank's "good service" and "good reputation" still make us trust again? What do you think about this?